Experience

BEYZAA

• India
• Hospitality
• 1 - 100 Employee

• Pre-Opening - Duty Manager

  • Mar 2020 - Present

  To prepare back up report in case of Property Management system failure or Night Audit closure delay. • To be responsible for the safety and security of guest and employees working during night shift. • To be fully responsible for the entire Resort Operations at night. • To assist all departments operations at night-time. • To understand what is happening in the resort daily in order to assist guests efficiently. • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services Show less



Accor

• France
• Hospitality
• 700 & Above Employee

• Pre Opening Swissotel Kolkata - Front Office - Supervisor

  • May 2014 - Mar 2018

  • Oversee the entire Front Office operation to maintain high standards• To doing all Night Auditor , Night audit Report and to ensure that dossiers and computer system is updated accordingly Complete.• To prepare back up report in case of Property Management system failure or Night Audit closure delay.• To be responsible for the safety and security of guest and employees working during night shift.• To be fully responsible for the entire Resort Operations at night.• To assist all departments operations at night-time.• To understand what is happening in the resort daily in order to assist guests efficiently.• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities• Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Show less

• Fairmont Dubai - Airport Representative

  • May 2012 - May 2014