Yunos Bercilla
Talent at Magic, Inc- Claim this Profile
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English Full professional proficiency
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Tagalog Native or bilingual proficiency
Topline Score
Bio
Credentials
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Microsoft Certified Application Specialist: Using Microsoft Office Excel 2007
MicrosoftAug, 2016- Nov, 2024
Experience
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Magic
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United States
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Outsourcing and Offshoring Consulting
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500 - 600 Employee
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Talent
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Apr 2022 - Present
Just started and is one of the talents for giving service to clients who are in need of virtual assistants, no matter what industry they came from. Just started and is one of the talents for giving service to clients who are in need of virtual assistants, no matter what industry they came from.
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Al-Miraj Supplies and Merchandise
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Maguindanao, Autonomous Region Of Muslim Mindanao, Philippines
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Owner
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Jan 2022 - Present
My very first business, which is just a small start-up that is still in it's infancy, handling everything from printing services, remittance, office and school supplies, prepaid loading, and lastly, e-wallet. Albeit in it's early stages, the business is doing well, and is being received well by our customers as the store itself is not that bad, even though it is small compared to the other businesses surrounding mine. My very first business, which is just a small start-up that is still in it's infancy, handling everything from printing services, remittance, office and school supplies, prepaid loading, and lastly, e-wallet. Albeit in it's early stages, the business is doing well, and is being received well by our customers as the store itself is not that bad, even though it is small compared to the other businesses surrounding mine.
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Fat Eagle Lending Investors Corporation
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Door 8, C5 Dormitel, Roxas Avenue, Davao City 8000
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Administrative Staff
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Feb 2019 - Feb 2020
Responsible for overseeing the smooth transaction flow of clients when coming over to the office to lent a hand in building up their business with the small capital they have in hand. Was also responsible to make sure that all clients was thoroughly checked and investigated so as not to cause any discrepancy, or dilemma that may arise due to the client not being cooperative. Responsible for overseeing the smooth transaction flow of clients when coming over to the office to lent a hand in building up their business with the small capital they have in hand. Was also responsible to make sure that all clients was thoroughly checked and investigated so as not to cause any discrepancy, or dilemma that may arise due to the client not being cooperative.
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Alorica
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United States
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Outsourcing/Offshoring
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700 & Above Employee
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Customer Service Representative
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Jun 2018 - Jan 2019
Part of a very large team where we handled all kinds of support that the customer has asked of us, from the simplest email problems, to the complex credit card and payment issues, everything was solved through our workforce. Part of a very large team where we handled all kinds of support that the customer has asked of us, from the simplest email problems, to the complex credit card and payment issues, everything was solved through our workforce.
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iLucent Outsource Solutions
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United States
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Medical Biller
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Feb 2018 - Jul 2018
Was working with a Orthopedic and Sports Medicine Center based in Forest Hills, NY. I was responsible for coding all bills related to the treatment that the patients received from the provider, I was also responsible for creating records and data related to the patient that has seen the provider. Was working with a Orthopedic and Sports Medicine Center based in Forest Hills, NY. I was responsible for coding all bills related to the treatment that the patients received from the provider, I was also responsible for creating records and data related to the patient that has seen the provider.
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Awesome CX
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United States
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Outsourcing and Offshoring Consulting
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400 - 500 Employee
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Fashion Consultant
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Feb 2017 - Oct 2017
Was given the task of assisting customer in every dilemma that they have while shopping on an online fashion shop, was also tasked with making the customers visit smooth and assist with any problems that arises while they were shopping on the website, we also catered to other problems outside the website, like delivery, payments, gift cards, and other related fields. Was given the task of assisting customer in every dilemma that they have while shopping on an online fashion shop, was also tasked with making the customers visit smooth and assist with any problems that arises while they were shopping on the website, we also catered to other problems outside the website, like delivery, payments, gift cards, and other related fields.
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Education
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2020 - 2025
Cotabato State University
Bachelor of Science - BS, Fishing and Fisheries Sciences and Management -
2015 - 2019
University of Mindanao
Bachelor of Science - BS, Criminology
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