Experience

Diversified Hospitality Solutions
• United States
• Hospitality
• 1 - 100 Employee
• Graphic Designer

  • Feb 2023 - Present


Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Subject Matter Expert

  • Jul 2020 - May 2023

  Tasked to oversee all Lazada SG Graphics ventures - Category Campaigns, Central Campaigns, LazMall, LazGlobal, LazKorea, CRM, Branding, Deals Nearby, Marketing Solutions, LazLive and other adhoc projects. Responsibilities include liaising between BPO and SG counterparts for projects, quality checking all artworks submitted, supporting pilot projects while ensuring I master all the processes for each time under my span. In unforeseen headcount issues, I am also tasked with serving as buffer for teams that need additional help. Show less

• Campaign Coordinator

  • Jan 2019 - Jun 2020

  Handled the two biggest product clusters under Lazada, Electronics and General Merchandise. Responsible for coordinating between BPO and SG counterparts to ensure end-to-end campaign completions including Key Visual Design, Artwork Adaptations and Page Building.

• Graphic Designer

  • Nov 2015 - Dec 2018

  Handled creative designs AMOREPACIFIC that supported several ASEAN countries and the US. Responsibilities included creating designs for website banners, landing pages, eDMs, social media ads and other marketing ads that follows and exceeds the current design trend.



AMOREPACIFIC

• South Korea
• Personal Care Product Manufacturing
• 700 & Above Employee

• Freelance Graphic Designer

  • Jan 2019 - Jun 2019

  Responsible for creating newsletter, social media, marketing and web banners for brands under the AmorePacific Group - Laneige, Sulwhaasoo, AmorePacific, Innisfree and Annick Goutal. Responsible for creating newsletter, social media, marketing and web banners for brands under the AmorePacific Group - Laneige, Sulwhaasoo, AmorePacific, Innisfree and Annick Goutal.



Hibu

• Advertising Services
• 700 & Above Employee

• Team Lead

  • Dec 2014 - Sep 2015

  Managed a team of Web Support Specialists who are responsible for handling website changes / updates requested over the phone or via email. Focused on customer experience and highest quality of output. Managed a team of Web Support Specialists who are responsible for handling website changes / updates requested over the phone or via email. Focused on customer experience and highest quality of output.



Yell Adworks

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Web Support Specialist

  • May 2012 - Dec 2014

  Responsible for completing change requests to websites which includes, but are not limited to, text, image and redesign; copywriting and SEO. Responsible for completing change requests to websites which includes, but are not limited to, text, image and redesign; copywriting and SEO.