Experience

Primagama Tutoring Agency

• Indonesia
• Primary and Secondary Education
• 200 - 300 Employee

• Staf akademik

  • Aug 2022 - Present



Zenius

• Indonesia
• E-Learning Providers
• 400 - 500 Employee

• English Teacher

  • Jul 2022 - Present



PT Bank Rakyat Indonesia (Persero) Tbk

• Indonesia
• Banking
• 700 & Above Employee

• Senior Teller

  • May 2012 - Nov 2021

  Familiar with diverse banking and invesment products, deposit accounts and loans. Competen in setting up services, transfeing funds, and helping with complex transactions. Positive and upbeat with strong communication an problem solving abilities with 9 years experience Familiar with diverse banking and invesment products, deposit accounts and loans. Competen in setting up services, transfeing funds, and helping with complex transactions. Positive and upbeat with strong communication an problem solving abilities with 9 years experience



Maybank

• Malaysia
• Banking
• 700 & Above Employee

• Quality Assurance Analyst

  • Mar 2011 - May 2012

  Maintained knowledge of regulatory requirements from accrediting bodies and federal, state and local requirements and supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork. Maintained knowledge of regulatory requirements from accrediting bodies and federal, state and local requirements and supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.



Maybank Indonesia

• Jakarta, Jakarta Raya, Indonesia

• Call Center Agent

  • Aug 2009 - Mar 2011

  Answered phone with friendly greeting to create positiv inbound calling experience for customers , achieved high satisfaction rating through proactive one-call resolutions of customer issues, and also handled high volume of inbound calls per shift to offer callers product and service information and generate quotes. Answered phone with friendly greeting to create positiv inbound calling experience for customers , achieved high satisfaction rating through proactive one-call resolutions of customer issues, and also handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.