Secretary

• Apr 2021 - Present

Administrative Specialist

• Nov 2019 - Apr 2021

Luxury Sales Associate

• Feb 2019 - Oct 2019

 Provided professional product knowledge of four luxury brands (Zegna, Dunhill, Bally, and MontBlanc) for the customers every day.  Sold over CAD$7,000 of the products at the time with well-selling strategy. Helped more than 200 people face to face with their needs with bilingual selling skill in a week.  Assisted customers to find the best needs and greatly solved their wants.

Administrative Assistant

• Sep 2018 - Jun 2019

 Managed more than 300 members information in the association every day. Helped more than 50 people with their needs via email and phone in a week. Assisted the board to resolve the problems with ATCMA. Assisted to held the continuous education seminar for ATCMA's members.

Check in Agent

• Apr 2018 - Aug 2018

 Assisted more than 100 boarding and arriving passengers from different countries per day. Have been a domestic and international boarding leader three times a week. Provided bilingual ability to resolve the gap of language difference between agents and passengers. Assisted 20 passengers with special needs, i.e., wheelchair passengers and unaccompanied minors every week

Assistant Bookkeeper

• Feb 2017 - Jul 2017

 Assisted the accountant in the preparation of financial statements, cost reports, and bank reconciliations Reviewed and continuously improved processes to increase efficiency and ensure the quality of deal flow Assisted the accountant in recording, reconciling and auditing accounting data. Checked and reviewed audited vouchers to ensure 100% of accuracy and conformance to established accounting procedures

Front Desk Representative & Administrative assistant

• Jun 2016 - Sep 2016

 Facilitated solutions to clients in the most professional manner as the first line of communication for the company  Handled and filed all incoming and outgoing correspondence by email, fax, and letters  Increased correspondence efficiency and save time by creating a letter and email format according to frequency  Prepared PowerPoint presentations, created Excel spreadsheet reports, gathered and distributed confidential reports, which gained 90% positive feedback