Yun Poh W.

Senior Programme Manager at Singlife
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Location
Singapore, Singapore, SG

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Credentials

  • Project Management Professional (PMP)®
    Project Management Institute
    Mar, 2010
    - Sep, 2024

Experience

    • Singapore
    • Insurance
    • 700 & Above Employee
    • Senior Programme Manager
      • Jul 2020 - Present

      • Aviva UK successfully sold the Asia businesses which include Vietnam, FPIL, Hong Kong and Indonesia. • Managing the divestment work for 2 of the entities in parallel (Aviva Vietnam and FPIL), for all systems which include, LifeAsia Core Platform, Business Systems Work Flow, Web Portal and Infra/Servers/Network. • Work closely various system leads, acquiring entities, vendors, Aviva UK, Singlife and successfully completed all migration and decommission work within TSA end date and budget. Show less

    • Head of IT - Navigator Investment Services Ltd (Aviva)
      • Mar 2016 - Jul 2020

      • Head of IT for Navigator Investment Services Ltd (Investment Subsidiary of Aviva Ltd) reporting to the Board and Risk/Audit Committees. • Led all key programmes effectively and swiftly managed multi stream of work for newly acquired internationally located insurance companies, in the space of Workspace, Network, and Contact Centre. • Managed a global Cyber Security Programme, to deliver Major Control Improvement Topics (MCIT) and Technology Risk Management related projects. • Engaged with Aviva Group to setup a cloud platform based on AWS technology for Asia, and to prioritize migrating existing and new on-premise applications to on-board to the cloud platform. • Managed MAS Inspection, MAS Technology Risk Management (TRM) findings, IT Audit, and working with various department and parties for gaps remediation. • Participated in NISL quarterly Audit and Risk meetings with Aviva Singapore’s Board of Directors as Risk owner for NISL IT Risks and Controls’ updates, as well as providing timely updates on Audit issues related to IT. • Participated in monthly Risk Committee meeting in Aviva Singapore, chaired by the Chief Risk Officer, in addition to chairing weekly IT Risk and Control updates with the teams across IT. Significant Achievements Helmed IT In Navigator Investment Services Ltd as Head of IT providing sound quarterly IT Updates to the Board and the Risk/Audit Committees. Managed well the expectation of multi stake holders across the businesses, including group resources and entities in Asia, Europe and UK. Led all project deliveries, within budget and target time frame. Show less

    • Singapore
    • Banking
    • 700 & Above Employee
    • Senior Project Manager
      • Oct 2014 - Oct 2015

      • Deliver full spectrum of application development and enhancement of infrastructure for local banking heavyweight. • Collaborate with internal teams, vendors and other stakeholders to optimise the Consumer Banking and Institution Bank Web Application to enhance workflow approval process and shorten live deployment process. • Manage full project life cycle from conception and implementation to completion and support; ensure project meets business needs and within resource constraints. • Troubleshoot problems relating to project implementation, including motivating team and negotiating with vendors. • Devise strategies to balance resources for optimal productivity and coordinate changes; generate reports for senior management. • Conduct quality audits on system to identify bottlenecks and potential areas for service improvement. Significant Achievements Instrumental in current project that is focused on enhancing the Consumer Banking and Institution Bank Web Application Delivery; allows for greater user flexibility in uploading and submitting new content to the website. Show less

    • Malaysia
    • Insurance
    • 200 - 300 Employee
    • Senior Manager
      • Feb 2002 - Jul 2014

      • Responsible for full spectrum of project management related to planning, budgeting, executing and monitoring project activities to ensure on-time, on-target project delivery. • Provided integrated solution of Prudential Sales tool with the Bank Partners, to support their sale of Prudential products via their banks’ sales applications, and also to reconcile the sales conducted daily. • Oversaw multiple projects on regional scale that specialised in optimised IT solutions for applications; appointed as pioneer management team to work on Java/J2EE-based project to implement Sales Tools application for Prudential Advisors. • In charge of various Regional Project Teams, with each team comprising of Project Manager, Business Analysts, Technical Leads and Developers. Working closely with the project teams to communicate required standards and resolved issues with clients and vendors, and bank partners (Bancassurance Channel). • Provided comprehensive support to regional business units; applied best practices and newest technologies to improve the operability, efficiency and performance of applications. • Initiated development of web application to accurately monitor and review all electronic submissions transactions. • Ensured timely delivery of key applications related to the Sales Force Automation system for various projects. • One of the key managers appointed to work on the migration and centralization of servers, application software & system from Regional countries to KL Cyberjaya Data Centre. From 2009, my role expanded to include more responsibility, as Deputy Head in the IT Department to oversee various projects in the team for the different regional Business Units. I My role also includes PMO, monitoring and mentoring the various projects and PM in various regional team, including tracking of various projects to ensure that they are on track and within budget. Show less

    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Senior Systems Analyst
      • Dec 1999 - Feb 2002

      • Instrumental in redevelopment of M1’s Customer Care Management System, Billing System and Batch Job system. • Liaised and communicated effectively with management, internal and external stakeholders on all project-related matters. • Instrumental in redevelopment of M1’s Customer Care Management System, Billing System and Batch Job system. • Liaised and communicated effectively with management, internal and external stakeholders on all project-related matters.

    • Senior Systems Analyst
      • Nov 1998 - Dec 1998

      • Due to the merger of DBS and POSB, redeployed to do another project involving Electronic Commerce using kiosk machines via payment service like debit, credit and also internet shopping. • Responsible for liaising with network support and vendors in the design of infrastructure and Electronic Commerce applications, as well as security issues. • Managed project effectively to incorporate various payment services (debit, credit and Internet shopping) into kiosk machine. • Due to the merger of DBS and POSB, redeployed to do another project involving Electronic Commerce using kiosk machines via payment service like debit, credit and also internet shopping. • Responsible for liaising with network support and vendors in the design of infrastructure and Electronic Commerce applications, as well as security issues. • Managed project effectively to incorporate various payment services (debit, credit and Internet shopping) into kiosk machine.

    • Senior Systems Analyst
      • Apr 1998 - Nov 1998

      As a Senior Systems Analyst, working on Projects with NCR for implementing new NCR ATM machine, with a Unix Server as the controller, with the back end Mainframe core banking system. Successfully launched the Roll-out of the 3 in one NCR ATM (Withdrawal, Passbook printing, Deposit Cash). As a Senior Systems Analyst, working on Projects with NCR for implementing new NCR ATM machine, with a Unix Server as the controller, with the back end Mainframe core banking system. Successfully launched the Roll-out of the 3 in one NCR ATM (Withdrawal, Passbook printing, Deposit Cash).

    • Senior Systems Specialist
      • Feb 1992 - Mar 1998

      As a Senior System Specialist working on Command & Control Application projects for Mindef, including the Land, Navy, and Air Force Division. Due to the Organization restructuring, department transferred into a newly formed company under Singapore Technologies, ST Electronics. As a Senior System Specialist working on Command & Control Application projects for the Singapore Police Force. As a Senior System Specialist working on Command & Control Application projects for Mindef, including the Land, Navy, and Air Force Division. Due to the Organization restructuring, department transferred into a newly formed company under Singapore Technologies, ST Electronics. As a Senior System Specialist working on Command & Control Application projects for the Singapore Police Force.

Education

  • Swansea University
    Master's degree, Computer Science
  • University of Wales, Cardiff
    Master of Science (MSc), Computer Science
    1990 - 1991
  • Japan Singapore Institute of Software Technology
    Diploma, Programming and System Analysis
    1988 - 1990
  • Catholic Junior College
    'A' level, Science
    1983 - 1985
  • St Joseph’s Institution
    'O' level, Science
    1979 - 1982

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