Yuliya Lantsman
Client Success Manager at America Learns- Claim this Profile
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Bio
Experience
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America Learns
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United States
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Non-profit Organizations
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1 - 100 Employee
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Client Success Manager
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Aug 2023 - Present
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Northeastern University
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United States
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Higher Education
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700 & Above Employee
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Program Manager, Massachusetts Promise Fellowship
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May 2022 - Aug 2023
Boston, Massachusetts, United States
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Youth Enrichment Services
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United States
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Non-profit Organizations
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1 - 100 Employee
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YES Academy Senior Manager
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Sep 2021 - Apr 2022
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Youth Leadership Manager
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Dec 2019 - Sep 2021
Boston, MA
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Action for Boston Community Development, Inc.
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Non-profit Organization Management
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300 - 400 Employee
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Acting Director of Youth Services
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Jul 2019 - Nov 2019
Boston Accountable for all aspects of ABCD’s youth programs that serve 800+ low-income Boston youth annually, including: leading program operations; planning and reporting; hiring, training, and managing staff Work closely with colleagues in the Community Coordination, Planning & Grants, Public Information, Finance, Human Resources, and Information Technology departments to ensure smooth operations of Youth Services programs Succeeded in meeting enrollment/activity goals and reporting to… Show more Accountable for all aspects of ABCD’s youth programs that serve 800+ low-income Boston youth annually, including: leading program operations; planning and reporting; hiring, training, and managing staff Work closely with colleagues in the Community Coordination, Planning & Grants, Public Information, Finance, Human Resources, and Information Technology departments to ensure smooth operations of Youth Services programs Succeeded in meeting enrollment/activity goals and reporting to funders on ABCD’s signature SummerWorks program
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Youth Employment Coordinator
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Feb 2018 - Jun 2019
Boston, Massachusetts Coordinate the implementation of five youth development programs across ten ABCD neighborhood area offices and 100+ partnering worksite organizations Ensure overall quality of programs and mission alignment through training, creating and editing reference materials such as manuals/procedures, and providing ongoing support for staff and partners Recruit and maintain mutually beneficial partnerships with Boston nonprofits and government agencies that serve as worksites, employer… Show more Coordinate the implementation of five youth development programs across ten ABCD neighborhood area offices and 100+ partnering worksite organizations Ensure overall quality of programs and mission alignment through training, creating and editing reference materials such as manuals/procedures, and providing ongoing support for staff and partners Recruit and maintain mutually beneficial partnerships with Boston nonprofits and government agencies that serve as worksites, employer partners, referral partners, and/or service providers for youth participants
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Neighborhood Client Services Coordinator
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Sep 2016 - Feb 2018
Boston, Massachusetts Oversaw daily office operations and program implementation for a busy multi-service neighborhood office serving low-income residents of Allston-Brighton Supervised, trained, and supported a team consisting of case managers, interns, and volunteers to deliver a wide variety of services--such as public benefits access, food pantry, computer classes, nutrition classes, tax preparation assistance, youth enrichment programs, etc.
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Case Manager II
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Sep 2015 - Aug 2016
Boston, Massachusetts
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8th Grade History Teacher
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Aug 2014 - Jun 2015
Chelsea, MA Developed and taught a year-long curriculum and daily lesson plans that focused on practicing skills of reading, writing, and critical thinking through the study of history Communicated daily with students, colleagues, and families regarding student progress; tailored teaching and communication to best fit the needs of students and their families
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Social Justice Instructor
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Sep 2013 - Jun 2014
Chestnut Hill, MA Developed and co-taught a curriculum for high school aged, low-income youth linking the pursuit of higher education in STEM fields with a Social Justice perspective Organized and helped prepare students for an annual symposium that showcased student work and achievement from the academic year
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The Motley Coffeehouse
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United States
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Food & Beverages
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1 - 100 Employee
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Public Relations Manager; Barista
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Jan 2010 - Nov 2011
Claremont, CA Planned, advertised, and promoted coffeehouse events including student art exhibitions, speakers, and music acts in collaboration with the Events Manager Acted as a liaison between coffeehouse and the public: surveyed customer opinions and handled requests for coffeeshop resources Recruited, supervised, and trained new baristas
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Intern; Davis Internship Grant Recipient
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Jun 2011 - Aug 2011
Los Angeles Self-taught GIS software in order to independently implement a mapping project showing locations of salons, demographic breakdown of neighborhoods, and health-related data to be used for policy advocacy on a state level Compiled and analyzed survey data and research on relevant topics
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LABOR COMMUNITY STRATEGY CENTER
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Intern
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Jan 2011 - May 2011
Los Angeles Collaborated with community organizers and Los Angeles residents to identify and raise awareness about issues faced by low-income communities Organized events and facilitated conversations on topics such as Social Justice, Environmental Justice, and Youth Criminalization/Incarceration; including lectures, panels, student-led teach-ins, poetry nights, etc.
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SYCAMORE ELEMENTARY SCHOOL
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United States
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1 - 100 Employee
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Teacher's Assistant
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Jan 2011 - May 2011
Claremont, CA
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Education
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Boston College
Master of Education - MEd, Secondary History Education -
Scripps College
Bachelor's degree, American Studies -
Buxton School
High School