Experience

ABC Global Systems

• United States
• Financial Services
• 1 - 100 Employee

• Administrative Assistant

  • Oct 2014 - Present

  •Do risk review of all merchant’s account daily, contact customer for unusual transactions and train merchants to protect their business. •Do online research, gather necessary information and document to resolve customer problems •Answer incoming calls and respond to customer inquires, organize files, and all office work •Do risk review of all merchant’s account daily, contact customer for unusual transactions and train merchants to protect their business. •Do online research, gather necessary information and document to resolve customer problems •Answer incoming calls and respond to customer inquires, organize files, and all office work



MANA Group

• Fundraising
• 1 - 100 Employee

• Account Executive

  • Aug 2014 - Aug 2014

  • Prepared and made daily peer presentation and team workshop • Helped for a new campaign of The Nature Conversancy to achieve their fundraising goals • Met clients face to face in the field and managed donor relationships and working time • Prepared and made daily peer presentation and team workshop • Helped for a new campaign of The Nature Conversancy to achieve their fundraising goals • Met clients face to face in the field and managed donor relationships and working time



Tianxi Hotel Co., LTD

• Chenzhou, Hunan, China

• Assistant Manager

  • Mar 2013 - May 2013

  •Prepared and organized documents and materials for meetings and conferences, and coordinated departmental events •Maintained schedule and planned travel arrangements for General Manager •Oversaw communications with departments and collected feedback for the General Manager •Contacted business with corporate manufactures •Prepared and organized documents and materials for meetings and conferences, and coordinated departmental events •Maintained schedule and planned travel arrangements for General Manager •Oversaw communications with departments and collected feedback for the General Manager •Contacted business with corporate manufactures



Hunan Huatian International Hotel Management CO., LTD

• Chenzhou, Hunan, China

• Assistant Front Office Manager

  • May 2012 - Mar 2013

  •Utilized front desk computer system to process guest check ins and check outs •Confirmed department manager’s daily schedule •Arranged daily, weekly and monthly planning meetings between department manager and staff and was responsible for preparing event and occupancy reports for review at these meetings •Coordinated all travel services for customers and managed other customer requests •Utilized front desk computer system to process guest check ins and check outs •Confirmed department manager’s daily schedule •Arranged daily, weekly and monthly planning meetings between department manager and staff and was responsible for preparing event and occupancy reports for review at these meetings •Coordinated all travel services for customers and managed other customer requests



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Sales Associate and Cashier

  • Aug 2008 - Jan 2009

  •Provided prompt and friendly customer service •Processed all customer sales transactions using all forms of payment •Assisted in all working areas of the store, such as cleaning-up, keeping merchandise displayed in an orderly manner and making food •Provided prompt and friendly customer service •Processed all customer sales transactions using all forms of payment •Assisted in all working areas of the store, such as cleaning-up, keeping merchandise displayed in an orderly manner and making food