Yuliia Kaplun

QA Specialist at Clario Tech
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Contact Information
us****@****om
(386) 825-5501
Location
Ukraine, UA
Languages
  • Русский Professional working proficiency
  • Украинский Native or bilingual proficiency
  • English Professional working proficiency
  • Icelandic Elementary proficiency
Skills

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Credentials

  • Bases of QA
    SKILLUP (Ukraine)

Experience

  • Clario
    • United Arab Emirates
    • Computer and Network Security
    • 200 - 300 Employee
    • QA Specialist
      • Dec 2019 - Present

      We are Clario, a consumer-focused cybersecurity company on a mission to change an industry. Over 800 professionals including over 600 digital security experts, with the one common goal of digital security for all. We’re bringing change and a next-generation digital security solution. Cybercrime has reached epidemic proportions and we need to make radical changes. We will make things simpler and easier, because, life’s too busy to stress about online security. Everyone has the right to digital privacy and security. We are Clario, digital life, secured. Show less

  • Kromtech
    • Virgin Islands, British
    • Software Development
    • 1 - 100 Employee
    • QA Specialist
      • Apr 2018 - Dec 2019

  • UvoCorp
    • Cyprus
    • Writing and Editing
    • 300 - 400 Employee
    • QA Specialist
      • Apr 2017 - Mar 2018

  • RewardExpert
    • Kiev Region, Ukraine
    • QA Engineer
      • Aug 2016 - Feb 2017

      - Manual testing of web applications - Setting tasks to FE / BE developers, UX / UI designers - Creation and execution of test cases - Project management - Functional, smoke, regression, UI testing - Manual testing of web applications - Setting tasks to FE / BE developers, UX / UI designers - Creation and execution of test cases - Project management - Functional, smoke, regression, UI testing

  • LuckyTalky
    • Kiev Region, Ukraine
    • Customer Support
      • Sep 2015 - Mar 2016

      - Business communication, helping with account issues - Responsible for acting as a liaison between customers and a company - Assists with complaints, orders, errors, account questions, other queries - Business communication, helping with account issues - Responsible for acting as a liaison between customers and a company - Assists with complaints, orders, errors, account questions, other queries

  • Webtime, Kiev
    • Украина
    • Account Manager
      • Aug 2012 - Aug 2015

      Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing cancelations, and other queries (in English only). • Communication with customers in chats, by phone or emails. Helping with account issues; • Assisting with technical issues like software malfunctions or installation/registration process; • Forwarding reports regarding technical issues to the relevant department; • Consulting customers regarding company’s products, retention clients; • Work with customer service manager to ensure proper customer service is being delivered; • Experience handling Technical, Fraud and Financial issues. Show less

Education

  • National Aviation University
    Master's degree, Radio Engineering
    2008 - 2014

Community

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