Yuliana Palacio, ARM®, CPO®.
Member of the Board of Appeals City of Central Falls at City Of Central Falls- Claim this Profile
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Topline Score
Bio
Credentials
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Certified Professional of Occupancy™ (CPO™)
NAHMA - The National Affordable Housing Management AssociationApr, 2016- Oct, 2024 -
Certifed Accredited Residential Manager (ARM®)
Institute of Real Estate ManagementApr, 2014- Oct, 2024 -
Public Notary
City of ProvidenceFeb, 2014- Oct, 2024
Experience
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City Of Central Falls
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United States
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Human Resources Services
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1 - 100 Employee
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Member of the Board of Appeals City of Central Falls
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Apr 2015 - Present
Responsible for reviewing tax appeal petitions for completeness, corresponding with taxpayers for any missing appeal information, and docketing tax appeals in the case management system. Responsible for reviewing tax appeal petitions for completeness, corresponding with taxpayers for any missing appeal information, and docketing tax appeals in the case management system.
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Ferland Corporation
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United States
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Real Estate
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1 - 100 Employee
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Residential Property Manager
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Nov 2004 - Present
Responsible for AR processing, lease execution, and interim Recertification; oversaw and managed waitlist processing for future tenants; oversaw the maintenance department ensuring daily work orders were being completed as well as monitoring for compliance. Collaborated closely with the maintenance supervisor to ensure units are prepared within 3-5 days for re-occupancy, including management inspections to ensure the units are market ready. Ensured that systems are in place and created to maximize resident and employee safety and health, and to preserve the physical assets. • Prepared and attended regular meetings with the property management staff to present detailed reports on portfolio status; completed other tasks assigned by the Senior Property Supervisor, and Senior Vice President. • Participated in site inspections: RIH LIHTC file & building inspection, Investor file LIHTC audit building inspection, MOR, REAC, Providence Fire Department life and safety inspection, as well as any additional company building inspections. Completed annual unit inspection processing including referrals for RSC follow-up. Performed legal processing such as evictions, stipulations, and non-compliance; issued resident lease violations based on violations to current lease and non-trespass orders on as needed basis. Assists in all operations of the property to ensure the property is operating in an efficient manner. Daily tasks would consist of rent collection, new lease signings and renewals, accurate paperwork, and showing available apartments. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service-oriented relationships with tenants, responding to and resolving tenants’ concerns. I Have excellent organizational skills and the ability to handle emergencies and difficult situations with good judgment. Show less
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Assistant Site Manager /Leasing Consultant
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Nov 2004 - Oct 2014
Assists in all operations of the property to ensure the property is operating in an efficient manner under direction of the Property Manager. Daily tasks would consist of rent collection, new lease signings and renewals, accurate paperwork and showing available apartments. We believe in supplying our residents with the best housing experience possible and we develop and maintain courteous, service oriented relationships with tenants, responding to and resolving tenants concerns.I have 5 years managerial experience within an apartment or related industry, also general knowledge of residential/property management laws/guidelines.I Have Excellent organizational skills and the ability to handle emergencies and difficult situations with good judgment.Love and enjoy working with seniors and cultivating a fun, enjoyable sense of community. Show less
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Orthodontics
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United States
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Medical Practices
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1 - 100 Employee
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Dental Assistant
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Jul 2010 - Jan 2013
Dental Assistant Dental Assistant
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Union Wadding Company
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United States
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1 - 100 Employee
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Data Entry
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Jul 2003 - Nov 2004
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques and procedures. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data; reviewing output. Secures information by completing data base backups. Maintains operations by following policies and procedures; reporting needed changes. Maintains customer confidence and protects operations by keeping information confidential. Contributed to team effort by accomplishing related results as needed. Show less
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Education
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2010 - 2011
Boston University
Associate Dental Assistant, Dental -
2004 - 2006
Community College of Rhode Island
Associate Office Administration, Business -
2000 - 2003
Central Falls High School
High School Diploma
Community
