Experience

Digital Asset Management FZCO

• United Arab Emirates
• Financial Services
• 1 - 100 Employee

• Customer Service Specialist

  • Sep 2021 - Present



LUG Light Factory

• Poland
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Customer Service Agent

  • Apr 2021 - Sep 2021

  - cared for the timely execution of orders from customers; - issued sales documents and responded to queries about products, customization, delivering and billings; - organized and controlled the implementation of foreign shipments; - worked to address all customer concerns in a timely and effective manner; - completed and send the required documents; - maintained efficient interacting work with team members and company departments; - established and maintained professional business relationships with clients.



iCrypto.World

• Россия

• Business assistant

  • 2019 - 2020

  - served as a direct assistant of CEO, supporting all aspects of office management; - coordinated and scheduled all company meetings and appointments; - accurately processed all orders and delegated tasks as each order required; - maintained efficient interacting work with all departments; - provided travel-support; - translated a range of documents and presentations in English. - served as a direct assistant of CEO, supporting all aspects of office management; - coordinated and scheduled all company meetings and appointments; - accurately processed all orders and delegated tasks as each order required; - maintained efficient interacting work with all departments; - provided travel-support; - translated a range of documents and presentations in English.



Mirny City Administration

• Россия

• Head of the organization, business and industry issues department

  • 2011 - 2018

  - elaborated regulatory and legal instruments for implementing the municipal program of the business development; - organized interaction with institutions and agencies in creating efficient conditions for providing consumer and transport services; - assisted the Business Coordination Council with strategic and long-range planning; - maintained of the work of the City’s Commission in identifying unauthorized trade; - consulted business representatives and customers regarding the legal processes and legislation; - coordinated of the work of enterprises in the implementation of offsite trade; - planned and organised business events and contests; - elaborated municipal orders and contracts, budget and financial orders and other documents.