Assistant Store Leader

• Oct 2021 - Present

Lead Team Member

• Jul 2021 - Oct 2021

Independent Business Owner

• Jun 2019 - Present

I execute diverse loan, business, banking, personal, real estate, and legal documents as a mobile notary. With expertise in a wide range of industries, I assist clients in successful document processing. Utilizing my comprehensive knowledge of state regulations I ensure the enforceability of transactions and documents. I successfully manage client relationships with mortgage agents, attorneys, and loan processors, and also direct accounting activities and marketing strategies to facilitate business development. Select highlight: • Acquired and managed 50+ clients across residential, commercial, and charitable sectors. Show less

Senior Launcher

• Aug 2019 - Jun 2021

I manage logistics to facilitate the opening of ghost kitchens in food truck trailers to aid the sustainable growth and business development of a start-up enterprise. Sourcing and securing real estate, I then expedite state and local government permits, procure and oversee electrical and plumbing contractors, and ensure regulatory compliance to pass health department and fire marshal inspections. I collaborate with interdepartmental leaders across supply chain, IT, and delivery platforms to execute project objectives. Establishing project deliverables, I monitor the schedule and budget to ensure alignment with milestones and create daily management reports in Asana software platform. I regularly prioritize competing concerns to finalize simultaneous objectives. Select highlights: • Liaise with clients, vendors, governmental officials, and corporate executives to resolve changes and implement innovative solutions to resolve problems and avoid opening delays. • Successfully completed four food truck kitchen projects that are operating on commercial leased properties across Nashville. Show less

Facility Manager

• Jul 2013 - Apr 2019

Facility Manager (2018 – 2019) Assistant Facility Manager (2013 – 2018) I directed a team of seven maintenance professionals to facilitate physical operation, maintenance, and repair services across 30 state-owned buildings and 110 leased properties over 38 counties totaling 1.3M+ square feet. Delivering end-to-end project management, I led construction administration, partnered with contractors, engineers, and architects, verified compliance with contractual provisions and construction schedules. I analyzed processes, created SOPs, performance standards, and protocols to maintain and service equipment, building systems, and properties. Select highlights: • Supervised 100+ vendors and suppliers, delineated goals, determined KPIs, and monitored performance against targets. Networked with account sourcing team to define program scope, coordinate supplier walk-thru, and oversee regional and national supplier performance at local level. • Formulated $3.2M annual expense budget, monitored budget, and controlled costs to meet financial constraints. • Created and monitored preventative maintenance schedules to identify and mitigate current and potential risks for HVAC, electrical, plumbing, and diverse building systems. • Evaluated equipment, prepared end-of-life forecast, and established replacement budget to facilitate long-term planning. Delivered capital budget recommendations complete with project costs to meet ongoing facility infrastructure requirements. • Led development and execution of annual management plan, drove team to achieve KPI targets. • Crafted and sustained optimal staffing plans, outlined and enforced service standards, and delivered employee training to support goals. • Earned distinction of first black female promoted to facility manager for one of the largest real estate service providers worldwide. • Recognized as Outstanding Performer, earned "Making a Difference with the Organization" and "Operating in Excellence" awards. Show less

Facility Administrator 1

• Feb 2007 - Jun 2013

Facility Administrator 1 (2012 – 2013) Various Administrative Positions (2007 – 2012) Supporting the management of 1.3M+ ft2 Andrew Jackson Complex housing offices, Tennessee Performing Arts Commission, State Museum, and Arts Commission across three downtown city blocks, I networked with diverse populations from janitorial staff to CEOs. I managed security, lawn care, housekeeping, mailing services, maintenance staff, and in-house temporary service. Select highlights: • Analyzed scope of work for each job to determine the viability of contracting work versus utilizing maintenance staff to reduce and control expenses. • Assisted in management of a ten-person team to ensure Life, Fire, and Safety of facilities and tenants. • Progressed through various administrative positions from 2007 to 2012 to become Facility Administrator. Show less