Experience

Maytree

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Communications Officer

  • Sep 2022 - Present

• Communications Coordinator

  • Sep 2021 - Sep 2022



Self-employed

• Real Estate
• 1 - 100 Employee

• Freelance Writer

  • Jan 2021 - Sep 2021

  • Develop, research, and produce clear, concise, and clean copy for four repeat clients with various target markets • Generate copy to deadlines for product descriptions, SEO articles, and social media • Develop, research, and produce clear, concise, and clean copy for four repeat clients with various target markets • Generate copy to deadlines for product descriptions, SEO articles, and social media



Bell/Excell Communications

• Communications Consultant

  • Dec 2018 - Dec 2020

  • Provide expert customer service to diverse clientele at the Bell Canada dealer’s flagship location in Toronto • Cultivate client rapports to identify communication needs and offer knowledgeable product recommendations • Accountable for processing client transactions, finalizing contracts, and identifying potential sales opportunities • Investigate and resolve any customer issues with the mobile devices, account plans, warranties, and home services Key Achievement: ✔ Ranked as the Top Sales Person for residential services and new activations during the first quarter of 2020 Show less



Centropa

• Austria
• Education Administration Programs
• 1 - 100 Employee

• Research & Communications Associate

  • 2017 - 2017

  • Contributed historical research and communication materials to the development of educational projects for the non-profit Jewish historical institute dedicated to preserving 20th century Jewish family stories and photos • Worked closely with the European Education Director to organize seminars and coordinate project activities • Conducted background research on potential donors and compiled and distributed the results to colleagues Key Achievements: ✔ Created an 11-page lesson plan for high school teachers in Europe and USA that would help students understand and interpret Centropa’s database of 1,200 oral interviews and 22,000+ photographs from Holocaust survivors ✔ Partnered with Centropa’s President to secure funding and develop a 12-panel travelling exhibition entitled “The Sephardic Jews of Former Yugoslavia” that showcased family stories and photos to audiences across Europe ✔ Composed the introductory blurb for a Summer Academy course and a 4-page study guide for a Centropa film Show less



University of Toronto - Professor Robert Austin

• Research Assistant, CERES

  • 2016 - 2017

  • Produced detailed reports using contemporary and historical data to support the research projects of Professor Robert Austin at the Munk School of Global Affairs’ Centre for European, Russian & Eurasian Studies (CERES) • Planned and facilitated meetings with visiting international professionals and groups of graduate students • Drafted regular articles for the CERES website to report on upcoming and previous Munk School events Key Achievements: ✔ Wrote an 8-page report recapping the state of criminal charges against former Georgian president Mikhail Saakashvilli and formulated a 3-page briefing paper on modern-day Georgian attitudes toward Joseph Stalin ✔ Generated a report summarizing Hungary’s Transparency International Corruption Index ranking compared to its Central Europe neighbours Show less



Statistics Canada

• Canada
• Government Administration
• 700 & Above Employee

• Enumerator

  • 2016 - 2016

  • Performed in-person and telephone interviews to collect personal data for the short and long-form censuses • Verified survey data to confirm all information was accurate and completed according to StatsCan standards • Collated enumeration results following StatsCan protocols and submitted documents to tract headquarters • Followed-up with dwellings that had not submitted their information after previous rounds of enumeration • Performed in-person and telephone interviews to collect personal data for the short and long-form censuses • Verified survey data to confirm all information was accurate and completed according to StatsCan standards • Collated enumeration results following StatsCan protocols and submitted documents to tract headquarters • Followed-up with dwellings that had not submitted their information after previous rounds of enumeration



Vortex Records

• Mexico
• Music

• Assistant Manager & Social Media Coordinator

  • 2008 - 2015

  • Supervised up to 2 employees per shift in their daily activities at the popular record store at Yonge and Eglinton • Maintained the social media accounts by uploading regular content to advertise new products and promotions • Controlled store inventory, merchandized products, and assessed and purchased stock from private vendors • Devised and delivered training programs to educate junior team members on company policies and best practices • Promoted a memorable customer service experience for store patrons by ensuring all interactions were positive Show less



The Newspaper

• Pakistan
• Newspaper Publishing

• Editor in Chief

  • 2009 - 2014

  • Oversaw a team of 12 Senior Editors and 10 Reporters in the day-to-day operations of the University of Toronto’s only independent student newspaper that published print versions and online content on a regular basis • Accountable for the team hiring, training, scheduling, and performance evaluation and management • Led weekly team meetings, defined editorial direction, reviewed story pitches, and assigned projects • Managed relationships with advertisers and informed the overall design and layout of the publications • Investigated story ideas, interviewed stakeholders, and authored up to 3 news articles and features per week Key Achievements: ✔ Increased online traffic for The Newspaper website by spearheading the transition from weekly to monthly print versions and enhancing the quality and consistency of the digital content to attract new readers and advertisers Show less