Experience

UBC Conferences and Accommodations

• Canada
• Hospitality
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2019 - Present

  • Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency• Process guest administration, billing and payments through Opera system • Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency• Process guest administration, billing and payments through Opera system



UBC Wellbeing

• Wellbeing Design Lab Ambassador

  • Sep 2017 - Apr 2019

  • Planned events for staff and students within the building space to increase social wellbeing• Communicated with other departments to help coordinate events in the building • Planned events for staff and students within the building space to increase social wellbeing• Communicated with other departments to help coordinate events in the building



Langara College

• Canada
• Higher Education
• 700 & Above Employee

• Cultural Assistant

  • Jun 2016 - Aug 2016