yugendran pratap
Restaurant Manager at Spa Esprit Group Pte Ltd (Official Page)- Claim this Profile
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Bio
Experience
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Spa Esprit Group Pte Ltd (Official Page)
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Singapore
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Health, Wellness & Fitness
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100 - 200 Employee
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Restaurant Manager
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Mar 2019 - Present
Ensuring diners have a positive experience with the business. Working closely with upper management to implement customer service policies and hire employees who reflect company values. Overseeing smooth operations during service by assigning waiters to tables and assisting front of house staff. Responsible for adhering to budgets, placing orders for products and supplies or helping waiters complete their job duties during understaffed shifts. Ensuring diners have a positive experience with the business. Working closely with upper management to implement customer service policies and hire employees who reflect company values. Overseeing smooth operations during service by assigning waiters to tables and assisting front of house staff. Responsible for adhering to budgets, placing orders for products and supplies or helping waiters complete their job duties during understaffed shifts.
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The Singapura Club
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Singapore, Singapore
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Manager
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Sep 2018 - Feb 2019
Managed 2 outlets. Singapura club and Tiong bahru club. Effectively recruited and managed employees, overlooked operations, handled customer complaints, and generated financial reports. Ensured health and safety regulations and managed inventory. Managed 2 outlets. Singapura club and Tiong bahru club. Effectively recruited and managed employees, overlooked operations, handled customer complaints, and generated financial reports. Ensured health and safety regulations and managed inventory.
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Rookery @ Capital Tower
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Singapore, Singapore
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Assistant Manager
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Jun 2017 - Aug 2018
Part of opening team and assisted with managing the restaurant's operation during shift, supervised service staff, conducted necessary training and provided the best service to the guests and patrons. Ensured all duties were performed in accordance with departmental and property policies, practices and procedures. Part of opening team and assisted with managing the restaurant's operation during shift, supervised service staff, conducted necessary training and provided the best service to the guests and patrons. Ensured all duties were performed in accordance with departmental and property policies, practices and procedures.
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Arteastiq Pte Ltd
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Singapore
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Food and Beverage Services
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1 - 100 Employee
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Restaurant Manager
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Nov 2015 - Apr 2017
Art facilitated, hired, trained and managed staffs and cooperate with the head chef to provide efficient food delivery. Provided and ensured excellent overall dining experience for their customers. Art facilitated, hired, trained and managed staffs and cooperate with the head chef to provide efficient food delivery. Provided and ensured excellent overall dining experience for their customers.
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Saint Pierre
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Singapore
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Food & Beverages
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1 - 100 Employee
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Chef de rang
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Aug 2014 - Sep 2015
Suggestively sold beverages and menu items.Was responsible for having a strong food knowledge base, very detailed understanding and memorization of the menu items which include all alcoholic and non-alcoholic drinks, food and specials. Stocking, polishing silver, glass and dishware, setting, bussing and clearing tables, trash and recycling removal, expediting food, serving food and drinks, waiting tables. Suggestively sold beverages and menu items.Was responsible for having a strong food knowledge base, very detailed understanding and memorization of the menu items which include all alcoholic and non-alcoholic drinks, food and specials. Stocking, polishing silver, glass and dishware, setting, bussing and clearing tables, trash and recycling removal, expediting food, serving food and drinks, waiting tables.
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Brussels Sprouts Pte Ltd
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Singapore
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Restaurants
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1 - 100 Employee
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Assistant Manager
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Aug 2011 - Aug 2014
Started as a bartender learnt to prepare alcoholic and non alcoholic beverages, cocktails and draft beers, completing bar inventory, served food, learnt how to provide good customer service, maintained cleanliness of entire restaurant, represented company in Stella Artois Draught Masters 2015. Started as a bartender learnt to prepare alcoholic and non alcoholic beverages, cocktails and draft beers, completing bar inventory, served food, learnt how to provide good customer service, maintained cleanliness of entire restaurant, represented company in Stella Artois Draught Masters 2015.
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Education
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Nanyang Academy of Fine Arts
Fine Art Photography