Experience

Code Black Coffee

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Head Barista

  • Jun 2019 - Present

  Specialist on a variety of retail and wholesale coffee product sales Optimize product price based on evolving base cost and market condition with result of 15% yearly beverage sales revenue increase Train and onboard new team members Serve customers promptly and knowledgeably with products details Deal with customer inquiries and complaints Stock, replenish, and organize inventory with accuracy and efficiency Quick and error-free cash handling in a fast-paced environment Assist the store manager to ensure the overall store presentation meet the brand's image standards



Need a Barista

• Australia
• Food & Beverages
• 1 - 100 Employee

• Back up barista

  • Mar 2019 - Jun 2019



Wise Earth Property

• Real Estate Sales Consultant

  • Mar 2017 - Apr 2019

  Building rapport with existing and new customer via phone calls, holiday greetings and regular networking events Engage with property owners for properties appraising Proactively manage listings of properties for sale Actively seeking out potential property sellers and purchasers Arrange and oversee inspections for tenants or buyers Building rapport with existing and new customer via phone calls, holiday greetings and regular networking events Engage with property owners for properties appraising Proactively manage listings of properties for sale Actively seeking out potential property sellers and purchasers Arrange and oversee inspections for tenants or buyers



Squisito Bar

• Australia
• Food & Beverages
• 1 - 100 Employee

• Owner operator

  • Feb 2014 - Feb 2019

  Manage daily operations of the café and uplift overall sales • Interview and onboard new wait staff and baristas • Coordinate with vendors and order supplies as needed • Maintain updated records of daily, weekly and monthly revenues and expenses • Adjust and introduce new menu items based on seasonality and emerging customers’ preferences • Coach staff on signature customer service to deliver customer-oriented results • Nurture friendly relationships with customers to increase loyalty and boost our reputation • BAS Lodgment, super management, bookkeeper. • Social media platform management and marketing



Asage cafe melbounre central

• Cafe Manager

  • Dec 2011 - Jan 2014

  • Build up strong relationship with regular customers day by day • Manage day-to-day operations of the cafe • Hire and onboard new wait staff and baristas • Train employees on drinks preparation and proper use of coffee equipment • Build up strong relationship with regular customers day by day • Manage day-to-day operations of the cafe • Hire and onboard new wait staff and baristas • Train employees on drinks preparation and proper use of coffee equipment



I Love Dumplings

• Australia
• Restaurants
• 1 - 100 Employee

• Restaurant Manager

  • Dec 2011 - Dec 2012



Sovereign Property Group

• South Africa
• Real Estate

• Real Estate Sales Consultant

  • Jun 2010 - Oct 2011

  • Offer property investment advice to local and overseas buyers based on market conditions • Handling customer general enquiry on the property market • Organize and oversee inspections • Negotiate property sale with perspective owners and buyers • Build and maintain strong and long-term relationship with clients • Offer property investment advice to local and overseas buyers based on market conditions • Handling customer general enquiry on the property market • Organize and oversee inspections • Negotiate property sale with perspective owners and buyers • Build and maintain strong and long-term relationship with clients



Pierre cardin

• Retail Associate

  • Jul 2004 - Mar 2005

  导购 店面陈列 售后服务 导购 店面陈列 售后服务



Play Boy,Arnold Palmer,NBA

• Retail Associate

  • Jul 2003 - Feb 2004

  柜台导购 柜台导购