Experience

Hanaro Mart

• Australia
• Retail Groceries
• 1 - 100 Employee

• Cashier Customer Service

  • Jan 2020 - Present

  • Hands-on experience with cash register • Familiar ordering information systems. • Be responsible for handling complaints • Hands-on experience with cash register • Familiar ordering information systems. • Be responsible for handling complaints



Mimo Tea

• Performing Arts
• 1 - 100 Employee

• Assistant Manager

  • Apr 2019 - Feb 2020

  • Preparing tea and all ingredients • Checking order and tea quality before delivering to consumers. • Familiar with all the procedures of making different drinks • Preparing tea and all ingredients • Checking order and tea quality before delivering to consumers. • Familiar with all the procedures of making different drinks



Grand Park Hotel Xi’an

• Front of House

  • Jan 2019 - Feb 2019

  • Warmly greeting guests, process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. • Process all payment types such as room charges, cash, checks, debit, or credit. • Well managed and resolved late and disputed charges. • Patiently answer to guests’ requests, supply guests with directions and information regarding property and local areas of interest. • Warmly greeting guests, process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. • Process all payment types such as room charges, cash, checks, debit, or credit. • Well managed and resolved late and disputed charges. • Patiently answer to guests’ requests, supply guests with directions and information regarding property and local areas of interest.



HUONG's BYO Restaurant

• Head Waiter

  • Aug 2017 - Jul 2018

  • Welcomed guests with personable attitude and smile, answered phones politely and promptly while accurately recording and confirming reservations. • Prepared salads, appetizers and cold dishes, portioned desserts and brewed coffee. • Explained how various menu items are prepared and described ingredients and cooking methods to customers to provide a positive dining experience. • Checked on all tables at appropriate intervals to refill drinks and respond to requests. • Welcomed guests with personable attitude and smile, answered phones politely and promptly while accurately recording and confirming reservations. • Prepared salads, appetizers and cold dishes, portioned desserts and brewed coffee. • Explained how various menu items are prepared and described ingredients and cooking methods to customers to provide a positive dining experience. • Checked on all tables at appropriate intervals to refill drinks and respond to requests.