Experience

Black Sesame Technologies Inc

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Human Resources Specialist

  • Oct 2022 - Present

  • In charge of building the HR Infrastructure: Improve the overall work efficiency of the operations team by transitioning manual HR processes to automated/semi-automated processes using Microsoft 365 & G Suite. • Configured and implemented V1.0 of the company’s overseas HRM System. Constantly provide support, gather improvement needs, and create flowcharts and SOPs accordingly. • Oversee HR Data & Document Management and build the HR Data pipeline to generate employee documents, fulfill data analysis requests, etc. • Act as the point of contact for global projects and initiatives. Localize and collaborate with local teams to achieve goals and ensure best HR practices. • Collaborate with colleagues to conduct performance evaluations and implement HR policies and procedures. • Source potential candidates with a satisfactory background online: Utilize various techniques, including cold calling and social media tools, to reach out to candidates and assess their availability. Maintain clear communication with managers and colleagues about candidate status. • Responsible for supporting all aspects of the employee life-cycle. This includes onboarding preparation, handling Q&A for HR-related issues, HR program, company trainings, etc. • Communicate and maintain relationships with HR Service Vendors. Provide feedback and submit invoices as needed. Show less



Office Depot

• United States
• Retail Office Equipment
• 700 & Above Employee

• Customer Service Specialist

  • Aug 2018 - Present

  • Responsible for customer relationship maintenance. Received and communicated with customers, handled complaints on behalf of the company, and answered questions about products and service. • Responsible for training new employees. Took full charge of the reception desk and supervised the work of cashiers. Responsible for checking and managing inventories. • Served as sales assistant, recommended products to customers according to their needs. Participated in promotion and publicity activities to increase sales revenue. Show less



Tencent Americas

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Human Resources Assistant

  • Oct 2021 - Oct 2022

  • Managed the pre-onboarding, onboarding and offboarding process. Developed and implemented the communications strategy between the HR Team and employees. • Acted as the POC of HR questions for the America Region within the company. Conducted employee training as well as coordinated schedules and activities for increasing employees’ awareness of company policies and affairs. • Created and implemented process improvement automation tools with G Suite and O365 to execute best HR practices, streamline processes and improve employee work efficiency. • Worked on designing HR modules in WorkDay and ServiceNow. Made sure the team's needs are clearly communicated. • Deployed various internal and external resources, including BI Dashboard and Knowledge Management System. Worked on multiple knowledge-sharing sessions with different departments. • Performed the detailed employee analysis, including demographic, retention, turnover rate, return to work, to counsel employees, and evaluating employee relationships. • Supported management in implementing personnel policies and procedures. Prepared monthly analysis reports and provided reasonable insights. • Executed the localization of global policies and procedures. Constantly providing feedback and implementing improvements. Show less



SenseTime 商汤科技

• Hong Kong
• IT Services and IT Consulting
• 700 & Above Employee

• Human Resources Assistant

  • Apr 2021 - Oct 2021

  • Managed the entire recruitment process, including filtering inbound resumes, interview coordination, feedback collection, communicating with departments for offer decisions, and on/off-boarding. • Sourced and recruited talents using LinkedIn: Providing lists of qualified applicants, as well as communicating and setting up meetings accordingly. • Conducted nationwide school research, including contract information of relevant departments and professors, CSSAs’ recruitment collaboration requirement, schools’ partnership and career fair information. • Provided operational support, including office decoration, COVID-19 operations, conducting anonymous employee questionnaire, hybrid operation planning, I-9 audition, etc. • Confirm company’s daily compliance, including I-9 Employment Eligibility Verification, Federal and County Public Health order, latest US Entry & Exit requirement, etc. • In charge of event planning, including clarifying event purpose, employee requirements, budget, and communication with internal and external partners. • Lead position in formulating and customizing company-related affairs, including creating and monitoring employee training plans for all overseas offices, copy-writing marketing and publicizing materials, etc. Show less



Relaymile

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Recruiting Manager

  • Jan 2021 - Apr 2021

  • Formulated the recruitment plan/budget based on HR demand and business development needs• Built a recruitment system, including the interview procedures for staff at all levels• Conducted cross-departmental communication and discussion on recruitment needs/quantity• Edited & released recruitment information in efficient channels according to different job requirements• Managed the whole process of resume screening, interviewing, offer sending, and on/off-boarding• Tracked the performance of probationary employees to determine whether to officially hire/fire• Trained HR professionals to provide the company with reserve talents• Discussed & solved existing HR problems with the CEO alongside with a development strategy• Recruited the entire sales/designer/software engineer/marketing team with 1500+ people in the first screening interview stage and 200+ people in the second technical interview stage Show less

• Executive Assistant

  • Oct 2020 - Dec 2020

  • Acted as an extension of the CEO/Chief of staff and represented of the company in all communications• Took responsibility for reporting output, scheduling, document management, and analytic research• Created new employee handbook, performance scorecard, company logistics, employee FAQ page, etc.



Rishi Kumar for Congress

• United States
• Political Organizations
• 1 - 100 Employee

• Senior Field Manager

  • May 2020 - Nov 2020

  • Managed a canvassing team of 50+ people, assigned tasks to group members (phone-banking and canvassing). Actively communicated with all members to ensure the work quality, and supervised their rate of attendance.• Organized group meetings on a regular basis. Updated the progress of canvassing, formulated the goal of each week, and adjusted the work arrangement based on actual situation. Summarized the weekly work results and reported to Mr. Kumar.• The group made approximately 7000+ phone calls and canvassed 1500 doors each week. Show less

• Executive Assistant

  • May 2020 - Nov 2020

  • Managed the schedule and office affairs of Mr. Kumar. Organized internal meetings and kept records. • Checked the progress of each project on a daily basis. Coordinated with teammates and offered assistance when needed. Prepared and reviewed the campaign speeches of Mr. Kumar (approximately 2 pieces per week). • Managed the press relations, communicated with media to seek opportunities for exclusive interviews and press coverage. Assisted Mr. Kumar to prepare for interviews, and wrote publicity articles on social platform. • Organized and participated in various projects, including fund raising banquets and a Reddit project which aimed to gain upvotes for Mr. Kumar by a series of posts and interactions. • Drafted various documents for electioneering activities, including planning books, project sheets, PPT, etc. Show less