Assistant Director (Policy and Strategic Planning)

• Apr 2021 - Present

• Gathered inputs and prepared a comprehensive report for the Ministry’s top management on current issues related to the Ministry, including from internal Divisions/ Units/ Agencies under the purview of the Ministry itself. • Analyzed, assessed, tabulated financial figures, and illustrated insights for the Division on the performance (financial and non-financial) of Agencies under the Ministry subsequently engage with the Agencies on the arising issues. Ideate solutions and recommendations to the Agencies to further improve their performance indicators.• Reviewed foreign countries' reports on the issues addressed regarding the Ministry and subsequently prepared an indicator special report for the Division to further cause and step of action by the Ministry. • Aligned with various Departments both internally within the Ministry and externally Ministries on the arising issues, including drafting special notes / ministerial reviews/suggestions of the Ministry to the Hon’ Chief Secretary of the Ministry and Hon’ Minister of the Ministry for decision-making process before the circulation in the Cabinet Meetings.

Head Of Financial Strategy (Department of Finance)

• Aug 2021 - Present

Deputy Head Of Department (Department of Community, Outreach and Collaboration)

• Jan 2021 - Aug 2021

Departmental Associate (Department of Community, Outreach and Collaboration)

• May 2020 - Jan 2021

Campus Ambassador

• Jan 2019 - Present

• Pioneered the Student Ambassador program in UMS as I was the first student to be selected for the position and the only student selected from the institution. Engaged with academicians and students (stakeholders) to advocate accounting program students to enroll for the accounting professional paper whilst in their 3rd and 4th year of study. • Liaison between the ACCA Malaysia and the Accounting Program on any collaboration between both parties and lead small execution team to conduct sessions among students, including providing tips and resources from ACCA to students interested in enrolling in the professional paper.

Data Input

• Feb 2021 - Present

• Prepared and compiled data from the questionnaire form using SPSS Statistics software for the institute to be further analyzed and reviewed. • Tabulated and analyzed all the data to ensure the data inputs are accurate and reliable for the decision-making process by the Research Division and performed an in-depth analysis on any inaccurate data or errors from the respondent of the research. • Prepared and compiled data from the questionnaire form using SPSS Statistics software for the institute to be further analyzed and reviewed. • Tabulated and analyzed all the data to ensure the data inputs are accurate and reliable for the decision-making process by the Research Division and performed an in-depth analysis on any inaccurate data or errors from the respondent of the research.

Advocacy Officer (Bahagian Wang Tak Dituntut, Jabatan Akauntan Negara Malaysia)

• Feb 2021 - Apr 2021

• Designed and developed an advocacy model (plan) for the Management of Unclaimed Monies Division to be utilized by the advocacy team comprising three separate elements (advocacy to public, intervention to minimize potential risk, and damage control for information) which cause miscommunication for the general public.

Account Trainee, (Bahagian Wang Tak Dituntut, Jabatan Akauntan Negara Malaysia)

• Oct 2020 - Apr 2021

• Diagnosed the data (value) differences between the Account Unit and Unclaimed Securities Unit using multiple variation methods to identify the reason and root for the differences. Additionally, I proposed some techniques to minimize the potential differences in future use. • Co-developed and re-structures back the policy and framework model (Suggestion for Selling the Unclaimed Securities) for the Unclaimed Securities Unit and the policy and framework to be reviewed and endorsed by the Hon’ Accountant General of Malaysia to be used as the new reference and guideline. • Ideated using a simple cloud storage mechanism for file review upon internal audit inspection by the Accountant General Department to shorten the time frame to locate the files. Also elevated the use of technology for the Administrative Unit to record the training and development of the Unclaimed Monies Division staff. • Created and generated the Account Unit module from the ground up with co-intern specifically for the businesses/agencies and firms to better understand the compliance on the Unclaimed Monies Act 1965.

Regional Participant

• Nov 2020 - Nov 2020

President

• May 2019 - Nov 2020

• Drafted an international student association letter of intent (LOI) with the Student Council of School of Business and Economics, University Brunei Darussalam (SBEUBD); the LOI was inked together with the President of the Student Council with President (myself) at the Borneo Regional Summit 2019 as an instrument to formalize student exchange programs between the two institutions. • Initialize in-house Audit and Professional Portfolio position inside the organization to ensure all decision-making processes, including financial and non-financial, are conducted in true and fair view without having any conflict of interest by the association bearers. • The Association won the Best Student Management Club (2019/2020) from His Excellency, Chancellor of UMS, beating the other association, which held the award for 7 years in a row. • Directly also the organization's chairman, which comprises of 3 campus branches across Sabah (UMS Kota Kinabalu - Main, UMS Sandakan, and UMS Labuan).• Other responsibilities and duties include shaping the next generation leaders of the association, widening the network, and reaching out inside and outside of Univ. Malaysia Sabah.• The Association promotes and engages with students on the anti-drug campaign, simultaneously addressing the SDG Goal 3: Good Health and Wellbeing, focusing on target 3.5.

Grab Driver

• Jan 2019 - Aug 2019

• Provide e-hailing services to customers in the local area (safe and sound) whilst educating customers on consumer rights and obligations / advocating to them on GRAB services. • Provide e-hailing services to customers in the local area (safe and sound) whilst educating customers on consumer rights and obligations / advocating to them on GRAB services.

Center Assistant

• Oct 2017 - Jan 2018

• Assist in teaching, coaching, and grading slower and upper school students according to their performance. Perform daily worksheet tagging according to the student's workbook and aid the center supervisor in checking the worksheet stock. • Additionally, mentored and coached the students on reading (oral skills), writing, and listening skills to improve and promote better English language command. • Assist in teaching, coaching, and grading slower and upper school students according to their performance. Perform daily worksheet tagging according to the student's workbook and aid the center supervisor in checking the worksheet stock. • Additionally, mentored and coached the students on reading (oral skills), writing, and listening skills to improve and promote better English language command.

Brand Ambassador

• Jul 2017 - Sep 2017

• Creating brand awareness on the company's products and services to potential customers concurrently presents me as the vocal brand ambassador to empower and advocate for the products.• Created an impact analysis for the brand awareness of the products and services provided by the company to the potential customer. • Creating brand awareness on the company's products and services to potential customers concurrently presents me as the vocal brand ambassador to empower and advocate for the products.• Created an impact analysis for the brand awareness of the products and services provided by the company to the potential customer.

Junior Trainee Manager

• Oct 2015 - Jan 2016

• Created a benchmark process for the franchisor to evaluate the Mc’café sales against other McDonald's outlets within Penang state and other outlets in the Northern Region. The benchmark process also involves sales performance from the Mc’café counter, conversion ratio from the regular meal, and large to medium percentage. • Co-Developed the local store marketing (LSM) module on an effective suggestion to guests come (GC) to the outlet by frequent engaging and product testing (sampling) to promote new products on the menu. • Present the Customer Feedback report (daily, weekly and monthly) for Management review and minimize the customer negative feedback by conducting routine checks on the Standard Operating Procedure (SOP) daily by guest service providers to ensure the Gold Standard (GS) prescribed by the McDonalds Customer Service Guideline. • CERTIFICATION OF COMPLETION IN BARISTA COURSE [2015]

Crew Member / Barista

• Jul 2015 - Oct 2015

• Assisting the Head Of Department (Customer) in delivering better customer experience and local store marketing, ensuring customer feedback is minimum throughout the months.• Performing / Assisting stock take during night shifts and delivering the goods to the local store per the delivery order, ensuring the products are sufficient for the store to operate as optimum.In Charge of the local Mc'Cafe section to deliver high standards and quality customer experience to the guest. Primary role as the Guest Experience Leader, by promoting new and current line products to arriving guests.Ensure all the employee works ethically, adhere to the regulations, station checklist, and follow the operating procedure under any working condition.

Junior Accountant Trainee

• Dec 2013 - May 2014

• Preparing full sets of accounts for food beverages stores and small companies using Tally Accounting Software ( Intermediate). I• involved in the audit process with the Senior Audit Manager and Audit Team for medium and large companies and "stocktake" for money changer businesses. • Preparing full sets of accounts for food beverages stores and small companies using Tally Accounting Software ( Intermediate). I• involved in the audit process with the Senior Audit Manager and Audit Team for medium and large companies and "stocktake" for money changer businesses.