YuChi(Yuki) Hu
Customer Quality Service Engineer at Chipbond Technology Corporation.- Claim this Profile
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Chinese (Traditional) Native or bilingual proficiency
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English Professional working proficiency
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Japanese Elementary proficiency
Topline Score
Bio
Credentials
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Operation license for seal (non-sealed) equipment with radiating substance capable of generating ionizing radiation
Radiation Protection Association R.O.C.Sep, 2012- Oct, 2024 -
Certified National Administrator of Occupational Safety and Health affairs
中國勞工安全衛生管理學會Jun, 2012- Oct, 2024
Experience
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Chipbond Technology Corporation.
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Taiwan
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Customer Quality Service Engineer
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Sep 2017 - Present
Bumping manufacturer, wafer surface processing, wafer grinding, dicing, picking and placing, IC testing nterpersonal communication, report writing (8D) and presenting skill for customer complaints and product abnormal issues with customer satisfaction up to 90% Facilitation skill to hold customer meetings, including regular quality review and audit more than 30 events varied from ISO9001, VDA6.3/IATF16949, common criteria (security management) to CSR (Corporation Social Responsibility). Negotiating for customer quality request or specification change with 100% correct rate. Responsible customer output ratio in monthly base: 30% for Au bump and 15% for BGBM. Main customer: Himax, NXP, LX Semicon for Au bump; Littelfuse, Maxpower, AmazingIC for BGBM. Show less
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University of Stirling
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United Kingdom
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Higher Education
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700 & Above Employee
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Postgraduate Student
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Sep 2016 - Aug 2017
Business knowledge: Business Strategy, Accounting and Finance, Economics, project Management, Operation management. Managerial courses: Human Resource Management, Organization Behavior. Personal development: Reflection Skill for individual and group, Presentation Skill, Consulting Skill, Facilitation Skill, Negotiation Skill, and Resilience Skill. Business knowledge: Business Strategy, Accounting and Finance, Economics, project Management, Operation management. Managerial courses: Human Resource Management, Organization Behavior. Personal development: Reflection Skill for individual and group, Presentation Skill, Consulting Skill, Facilitation Skill, Negotiation Skill, and Resilience Skill.
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Chipbond Technology Corporation.
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Taiwan
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Customer Quality Service Engineer
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Apr 2015 - Jul 2016
Bumping manufacturer, wafer surface processing, wafer gridding, dicing, picking and placing, IC testing Facilitation skill to hold customer audit meetings. Interpersonal communication for customer complaints and product abnormal issues. Negotiating with customers for requests quality or specification change. Report writing (8D) and presenting skill for quality issues classification. Main customer: Novatek, Princeton. Bumping manufacturer, wafer surface processing, wafer gridding, dicing, picking and placing, IC testing Facilitation skill to hold customer audit meetings. Interpersonal communication for customer complaints and product abnormal issues. Negotiating with customers for requests quality or specification change. Report writing (8D) and presenting skill for quality issues classification. Main customer: Novatek, Princeton.
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輔祥實業
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Hsinchu County/City, Taiwan
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Project Management Engineer
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Sep 2014 - Jan 2015
Cost evaluating for parts and products periodically Planning and schedule management skills for showpiece preparation of 2015CES exhibition. Cost evaluating for parts and products periodically Planning and schedule management skills for showpiece preparation of 2015CES exhibition.
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Weltall
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Hsin-Chu, Taiwan
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Application Engineer
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Jul 2011 - Apr 2014
Continuous gas monitoring system integration and after-sale service Training material compilation and course arrangement as a lecturer. - Content includes General principle of chosen analytical method and instrument; Simplified analysis theory. - Object: from company staff to client (focus on semiconductor manufacturer like TSMC, UMC, and MXIC) Project management skill for corporation with Taipei Tech University. Technical document translation, including issues description, instrument operation manual. Training course in OEM, domestic and international exhibitions / training courses participating. - PMS AirSentry II maintenance training in Oct. 2012. - Pittcon 2013 In Philadelphia Show less
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ScinoPharm Taiwan
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Tainan, Taiwan
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Analytical R&D assistant
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Jul 2008 - Jun 2009
Active pharmaceutical ingredient (API) manufacture Analytical instrument operation skill for - Sample analysis and standard comparison test. - Analytical method researching and developing. Analytical method validation performing. Analytical instrument usage, basic maintenance and troubleshooting. Numerical skill and software for data processing. Active pharmaceutical ingredient (API) manufacture Analytical instrument operation skill for - Sample analysis and standard comparison test. - Analytical method researching and developing. Analytical method validation performing. Analytical instrument usage, basic maintenance and troubleshooting. Numerical skill and software for data processing.
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Education
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2016 - 2017
University of Stirling
Master of Business Administration (MBA), Business Administration and Management, General -
2004 - 2008
National Taiwan University
Bachelor's degree, Chemical Engineering
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