Experience

TD Merchant Services

• IT Services and IT Consulting
• 1 - 100 Employee

• Merchant Solutions Sales Specialist

  • Apr 2017 - Present

  - Actively provide payment processing consultations for business or organizations, promote TD merchant services - Calculate with different pricing model to generate the best offer, negotiate and acquire new business - Prepare merchant on-board documents, ensure merchant satisfaction - Actively provide payment processing consultations for business or organizations, promote TD merchant services - Calculate with different pricing model to generate the best offer, negotiate and acquire new business - Prepare merchant on-board documents, ensure merchant satisfaction



TD

• Pakistan
• Technology, Information and Media
• 1 - 100 Employee

• Telephone Banking Sales Specialist

  • Apr 2014 - Apr 2017

  •Response to day to day banking inquiries by providing high quality service at every interaction and ensuring customer concerns are being handled appropriately •Contribute to the team by identify all sales opportunities by providing advice and solutions •Analyzing customer needs, offer our clients a full range of products and services •Exceed and meet monthly Sales, Customer Service, Productivity and Compliance targets •Response to day to day banking inquiries by providing high quality service at every interaction and ensuring customer concerns are being handled appropriately •Contribute to the team by identify all sales opportunities by providing advice and solutions •Analyzing customer needs, offer our clients a full range of products and services •Exceed and meet monthly Sales, Customer Service, Productivity and Compliance targets



Global Payments

• United States

• Senior POS Analyst

  • Sep 2009 - Apr 2014

  •Identified problems and provided efficient troubleshooting for POS terminals for merchants within Canada in high volume, high pressure environment •Delivered fast and quality customer service to help merchants process daily transactions, payments, deposits and money transferring •Participated in the on-going call campaigns or projects, contributed to the timely and successful accomplishment of the projects •Made sure the current payment processing services or equipment is the most up-to-dated and meet the demanding needs of merchant’s business, informed the upcoming technology changes Show less



Best Buy

• Retail
• 700 & Above Employee

• Technical Sales Representative

  • Sep 2008 - Aug 2009

  • Provided IT solutions to clients, identified customer needs and promoted services and products • Analyzed hardware, software, networking and operating system problems, suggested service plans • Updated technical skills consistently to be able to solve problems efficiently • Efficient data entry, report generating skills and the ability to multi-task in a busy office environment • Successfully helped to improve sales by building trust with client and providing valuable information and suggestions Show less



Frantic Films

• Radio and Television Broadcasting
• 1 - 100 Employee

• Fluid Simulation Technician

  • 2007 - 2008

  Performed fluid simulation and other visual effects design using fluid simulation software in the 3D Studio Max environment and other various kind of software Successfully contributed to big projects including “Journey to the Center of the Earth”, “Mr. Magorium's Wonder Emporium”, “Dragon Ball” and many other commercial advertisements Performed fluid simulation and other visual effects design using fluid simulation software in the 3D Studio Max environment and other various kind of software Successfully contributed to big projects including “Journey to the Center of the Earth”, “Mr. Magorium's Wonder Emporium”, “Dragon Ball” and many other commercial advertisements