Experience

M1 Limited

• Singapore
• Telecommunications
• 700 & Above Employee

• Data Analytics Lead

  • Jun 2021 - Present



Lazada

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Data Science Senior Manager

  • Mar 2019 - Jun 2021

  Responsibilities:  Lead a team to support customer care department  Optimize existing business processes  Buyer and seller survey analytics  Manage buyer and seller life cycle and improve customer experiences  Design real-time reporting system to monitor business performance, locate risk and identify potential business opportunities Key achievements  Develop and deploy seller commitment score to enhance assortment  DRTM(directly return to merchant) decision engine development and deployment  BPO(business process outsourcing) live contact (buyer & seller) volume forecast  Fast return/refund mode development and process automation  Buyer and seller segmentation and implementation  Cancellation and repurchase analysis to enhance GMV  Personalized activation strategy development and implementation  Customer credit score development and implementation  Seller survey design and reporting Show less



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Manager of ECL Calculation

  • Nov 2016 - Feb 2019

   Responsible for the implementation of initiatives for the IFRS9 Expected Credit Loss. Calculator. Responsible to support the delivery of business requirements definition for all ECL initiatives (which include multiple scenarios, specific ECL calculation logic, monthly approval process, reporting requirements, country implementation, process of re-calibrating model parameters, model monitoring etc)  Provide regular updates and ECL assessments to the Bank’s Senior Management to support decision making process  Work on data sourcing and compilation to feed in the IFRS9 calculation engine, construct working templates for BAU general provisioning estimation, MEV sensitivity analysis and MAS Disclosure  Provide analytical support for the proposed IFRS9 model  Liaise with other IFRS 9 work streams including the modelling and IT teams to ensure the solution is aligned with the overall IFRS 9 delivery Show less



UOB

• Singapore
• Banking
• 700 & Above Employee

• VP - Risk&Decision Management

  • Feb 2015 - Nov 2016

  New Decision Management System Deployment UAT test for Decision Management System Scorecard development (A and B score) and Basel II model development (PD, LGD, EAD) Forecast IFRS 9 ECL New Decision Management System Deployment UAT test for Decision Management System Scorecard development (A and B score) and Basel II model development (PD, LGD, EAD) Forecast IFRS 9 ECL



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Portfolio Risk Manager

  • Oct 2012 - Feb 2015

   Manage portfolio risk and account management policies for ASP’s retail credit products to optimize risk reward trade off sustainable business growth.  Employ cutting edge decision analytics to enhance risk segmentation precision and profitability of portfolio strategies (Credit Line Management, Authorization, Collection and Pricing).  Provide guidance and consultation to ASP sites on managing credit risks associated with their existing portfolio  Strength the management of top and emerging risk through improved alignment and coordination from country, to region to global  Champion Challenger test monitoring and reporting for decision making  Model development – Response model and Attrition model  Provide quality support on TRIAD PCTMS strategy maintenance and maintain comprehensive data download. Show less



DBS Bank

• Singapore
• Banking
• 700 & Above Employee

• Manager of Credit Portfolio Analytics

  • Aug 2011 - Oct 2012

   Scorecard development (A and B score) and Basel II model development (PD, LGD, EAD)  Implement scorecard into business and handle large amount of data.  Communicate with internal clients, find out their needs and explain academic terms to internal clients.  Scorecard and basel II models regular monitoring and reporting  Design all kind of triggers for monitoring report and find out the reasons if triggers are hit.  Solve the validation issues and negotiate with validation team  SAS and SQL programming for model development. Show less



Moody's Analytics

• United States
• Financial Services
• 700 & Above Employee

• Consultant

  • Jul 2009 - Jul 2011

   Financial models development based on Basel II.  Provide framework to enhance Banks’ credit related processes  PD and LGD model validation and optimization  Quantitative and qualitative analysis on credit risk assessment  Masterscale calibration and scorecard development  Do presentation to clients and transfer knowledge to clients  Familiar with Excel, SAS and Matlab programming and financial modeling  Financial models development based on Basel II.  Provide framework to enhance Banks’ credit related processes  PD and LGD model validation and optimization  Quantitative and qualitative analysis on credit risk assessment  Masterscale calibration and scorecard development  Do presentation to clients and transfer knowledge to clients  Familiar with Excel, SAS and Matlab programming and financial modeling