Experience

Land Bank of the Philippines

• Banking
• 700 & Above Employee

• Operational Specialist

  • Aug 2018 - Present

  Responsible in identification of clients, through signature verification, authenticating various documents as to validity and sufficiency based on banks requirements and policies. Responsible in identification of clients, through signature verification, authenticating various documents as to validity and sufficiency based on banks requirements and policies.



LandBank of the Philippines

• Philippines
• Banking
• 700 & Above Employee

• New Account Specialist

  • Dec 2017 - Jul 2018

  Responsible in handling individual and corporate clients, existing and potential, opening accounts and offering other bank products fit for the client needs and personality. Responsible in handling individual and corporate clients, existing and potential, opening accounts and offering other bank products fit for the client needs and personality.



Land Bank of the Philippines

• Banking
• 700 & Above Employee

• Bookkeeper

  • Nov 2014 - Nov 2017

  - responsible in providing excellent customer service by performing backroom bank operations.-continually improves processes to enable fast, efficient and accurate delivery of services to internal and external clients by planning prioritizing and organizing work and resources in an effective way.-initiates and builds good working relationship with Accounting Center through timely, complete and accurate transmittal of pertinent documents for posting in the subsidiary and general ledger.-monitors time deposit maturities, ensures accurate posting of interest and remittance of withholding tax.-addresses phone inquiries and performs telemarketing whenever possible.- ensures minimum float period of all inter-office advice through close coordination with other department and obtain pertinent documents for submission to Accounting Center.-acts as the units Document Controller, and ensures revisions on Manuals are updated from time to time.- Acts as alternate to the cashier/unit head, performs administrative and supervisory functions as Officer In Charge during instances that unit head and/or cashier has to attend business related activities outside the bank premises.- performs the check and balance function contra cashiering unit to ensure accuracy of cash in vault. Prepares monthly cash piece count report. Show less

• New accounts

  • Feb 2012 - Nov 2014

  -responsible in interviewing and engaging prospective clients in opening a savings, current, or long term deposits and investments.- educates account holders of various bank products and policies. - provides customers service extra mile without compromising bank policies.- ensures accurate informations are encoded in the Relationship Management Records System in compliance to Anti Money Laundering requirements. -performs KYC procedures. - ensures clients needs are met, build customer rapport and promote customer loyalty through understanding current market needs and up selling other bank products that addresses imminent needs.-works hand in hand with the unit head in accomplishing targets, analyses and explore markets within the market.-handles disputes about historical transactions.- performs daily balancing of ATM machines, and reconciles clients transaction complaints against machine discrepancies.-performs foreign currency transactions and wire transfers.- validates, verifies and authenticates documents and business papers for account opening.- acts as the Unit timekeeper, ensuring timely submission of Time and Attendance Report of the Officer and Rank and File employees, accurate overtime claims and SL/VL balances. Show less

• New accounts

  • Aug 2008 - Feb 2012

  -responsible in interviewing and engaging prospective clients in opening a savings, current, or long term deposits and investments.- educates account holders of various bank products and policies. - provides customers service extra mile without compromising bank policies.- ensures accurate informations are encoded in the Relationship Management Records System in compliance to Anti Money Laundering requirements. -performs KYC procedures. - ensures clients needs are met, build customer rapport and promote customer loyalty through understanding current market needs and up selling other bank products that addresses imminent needs.-works hand in hand with the unit head in accomplishing targets, analyses and explore markets within the market.-handles disputes about historical transactions.- performs daily balancing of ATM machines, and reconciles clients transaction complaints against machine discrepancies.-performs foreign currency transactions and wire transfers.- validates, verifies and authenticates documents and business papers for account opening. Show less



Landbank of the Philippines

• LBP Baclaran Branch BIR Tellering Booth

• Customer Associate

  • Feb 2005 - Aug 2008

  - responsible in the BiR tellering Booth operation. - process, validates and issue receipts all BIR tax payments. - provides excellent customer services to individual and institutional clients. - ensures adherence to bank policies without diminishing quality of service. - performs basic banking functions in a one-man station. - responsible in the BiR tellering Booth operation. - process, validates and issue receipts all BIR tax payments. - provides excellent customer services to individual and institutional clients. - ensures adherence to bank policies without diminishing quality of service. - performs basic banking functions in a one-man station.



DBP Service Corporation

• Executive Assistant

  • Nov 2002 - Feb 2005

  -serves as the secretary of the Assistant Vice President- responsible for carrying out clerical, phone and administrative responsibilities.- coordinates inter office work projects, reports and communications.- in-charge in monitoring schedule, booking meetings and appointments, prioritizing daily task and responsibilities of the Assistant Vice President.-responsible in distributing meeting agendas, recording and transcribing meeting minutes.-handles office correspondence and memos.- ensures Anti money Laundering Reports are submitted accurately and timely. Show less

• Bank Teller

  • May 2002 - Nov 2002

  - receives all deposit transactions, Issue Special Bank Receipts for SSS payments, HDMF and BIR tax payments.- process duly verified documents for withdrawal transactions and encashments of HDMF checks.-responsible in accomplishing and timely submission of report on Bureau of Treasury Collections. Ensures accurate reporting of cilletions for various government agencies.



Cebu Pacific Air

• Philippines
• Airlines and Aviation
• 700 & Above Employee

• Passenger Service Agent

  • Jul 2001 - May 2002

  Under contracting agency Dnata Wings/Centaur: Responsible in pre-boarding and boarding activities. Address passenger queries inside the pre-departure area. Assist passenger with special needs from check-in to boarding. Facilitates flight arrivals, accomplishes arrival reports, passenger complaints reports. Performs various customer service functions. Under contracting agency Dnata Wings/Centaur: Responsible in pre-boarding and boarding activities. Address passenger queries inside the pre-departure area. Assist passenger with special needs from check-in to boarding. Facilitates flight arrivals, accomplishes arrival reports, passenger complaints reports. Performs various customer service functions.