Ysa Cea

Account Management Specialist at SeaGrafik Studio
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Contact Information
us****@****om
(386) 825-5501
Location
Iloilo, Western Visayas, Philippines, PH

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Experience

  • SeaGrafik Studio
    • Philippines
    • Graphic Design
    • 1 - 100 Employee
    • Account Management Specialist
      • Aug 2022 - Present

      Track team's performance Oversee team's projects Communicate with Clients Provide new leads Track team's performance Oversee team's projects Communicate with Clients Provide new leads

  • Transcom
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Technical Support
      • Sep 2021 - Jul 2022

      Provide Tier 1 technical support for Internet, VoIP Phone, and Cable. I handle customers' queries and complaints. Promoting products. Oversee billing and payments. Provide Tier 1 technical support for Internet, VoIP Phone, and Cable. I handle customers' queries and complaints. Promoting products. Oversee billing and payments.

  • iQor
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Dec 2019 - Aug 2020

      Open and maintain customer accounts by recording account information. Resolving customer billing complaints. Determine charges for services, and collect payments. Open and maintain customer accounts by recording account information. Resolving customer billing complaints. Determine charges for services, and collect payments.

Education

  • Jose Rizal University
    Bachelor of Science - BS, Business Administration and Management, General
    2016 - 2018

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