Experience

Iowa Career Connection

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Executive Recruiter

  • Sep 2022 - Present

  West Des Moines, Iowa, United States Iowa Career Connection is a boutique search firm connecting exceptional candidates with management and professional career opportunities in Iowa and the Upper-Midwest. We provide contingent, retained and contract placement. Our team focuses on accounting, finance, human resources and high-level executive professionals. Our clients are publicly traded and privately held and include local, regional, national and multinational firms including members of the Fortune 500. We serve employers… Show more Iowa Career Connection is a boutique search firm connecting exceptional candidates with management and professional career opportunities in Iowa and the Upper-Midwest. We provide contingent, retained and contract placement. Our team focuses on accounting, finance, human resources and high-level executive professionals. Our clients are publicly traded and privately held and include local, regional, national and multinational firms including members of the Fortune 500. We serve employers across many segments of the economy, including energy, finance, agribusiness, insurance, healthcare, manufacturing, construction and public accounting. Our candidates, with whom we have careerlong connections, are experienced professionals and likely maintain advanced certifications relevant to their fields, such as the CPA, or SPHR designation. They often hold focused undergraduate degrees as well as advanced degrees, such as the MBA. They may have extensive public accounting or industry experience and are motivated to advance their careers in service to an employer where they can deploy their skills and experience for growth. At the upper end of the career spectrum, we undertake consultative searches with discretion and accuracy on behalf of companies looking for C-Level talent (CMO, CIO, CTO, COO, CAO, CEO, etc.). Iowa Career connection has international reach through our membership in NPAworldwide, a member-owned cooperative recruitment network with over 240 trading partners. Top talent. Absolute integrity. Iowa Career Connection. Show less



HIKINEX

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Executive Recruiter

  • Nov 2021 - Present

• Talent Acquisition Specialist

  • Nov 2021 - Mar 2022

  San Francisco, California, United States HIKINEX is a Multi-Channel integrated service provider that supports companies where and when they need us. Our goal is to help companies scale fast and drive profit. We leverage U.S. and OffShore resources (Manila) to provide superior support services at a fraction of the cost. We excel in the following key verticals: - CX (Customer Experience) - SOS (Sales Outsourcing Solutions) - RPO (Recruit Process Outsourcing) - eDiscovery Staffing (Offshore Project… Show more HIKINEX is a Multi-Channel integrated service provider that supports companies where and when they need us. Our goal is to help companies scale fast and drive profit. We leverage U.S. and OffShore resources (Manila) to provide superior support services at a fraction of the cost. We excel in the following key verticals: - CX (Customer Experience) - SOS (Sales Outsourcing Solutions) - RPO (Recruit Process Outsourcing) - eDiscovery Staffing (Offshore Project Management and Data Technicians) - BackOffice Support (Accounting, AR / AP, Executive Support and Administration) www.Hikinex.com Scale Fast, Drive Profit – You CAN do both with HIKINEX!



Confidential

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Executive Recruiter

  • Apr 2022 - Aug 2022

  Danville, California, United States Don’t let the Office/Accounting part of our name fool you! For more than 25 years, we been providing outstanding career opportunities and coaching to job seekers from entry level staff to Sr. Management, Directors and VP’s across a variety of industries. We collaborate with small companies to Fortune 50 to help them acquire the right people to move their business to the next level! The most complicated part of placement process, is also the best part – the people we get to work with… Show more Don’t let the Office/Accounting part of our name fool you! For more than 25 years, we been providing outstanding career opportunities and coaching to job seekers from entry level staff to Sr. Management, Directors and VP’s across a variety of industries. We collaborate with small companies to Fortune 50 to help them acquire the right people to move their business to the next level! The most complicated part of placement process, is also the best part – the people we get to work with every day! Our goal is to always build a long term relationship and trusted partnerships on both sides whether the placement is made the right away or at a later time. The true magic in what we do is in how much time we take with both the applicant and company to understand the ever changing styles and needs of both for the best possible culture fit. It’s not just skills that win the job; it is the right energy, drive, desire, skill set and the chemistry between the interviewer and the candidate that creates the right Dynamic fit! It is not an easy to combine both skill and culture - that is why our company is the best choice! Our company is positioned to provide comprehensive support from Entry to Executive level in the following programs: • Direct Hire • Technical Contract • Temporary •Temp-to-Hire/Working Interview • Payroll Servicing • Testing services • Show less



TELUS International Philippines

• Philippines
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Jul 2019 - Feb 2021

  TELUS International is a Canadian technology company which provides IT services and multilingual customer service to global clients. Clients include corporations in technology & games, communications & media, eCommerce & fintech, travel & hospitality, and healthcare industries.



Booth & Partners

• Philippines
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Customer Service Specialist

  • 2021 - 2021

  Started in 2013, Booth & Partners provides businesses from all around the world with their own full-time, first-rate offshore team in the Philippines. Our smart tailored outsourcing and HR solutions deliver high-quality results with reduced operating costs for companies of all sizes across a wide range of industries. We help small and large businesses achieve their goals by improving productivity and corporate focus through sourcing top-notch talent who can keep pace with the performance of an… Show more Started in 2013, Booth & Partners provides businesses from all around the world with their own full-time, first-rate offshore team in the Philippines. Our smart tailored outsourcing and HR solutions deliver high-quality results with reduced operating costs for companies of all sizes across a wide range of industries. We help small and large businesses achieve their goals by improving productivity and corporate focus through sourcing top-notch talent who can keep pace with the performance of an in-house team for a significantly lower cost. Show less



TeleTech Philippines

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Specialist

  • 2021 - 2021

  For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation to improve CSAT and lower total cost to serve.



Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Aug 2018 - Apr 2019

  As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process outsourcing solutions. We help businesses and governments provide essential services to millions of people every day while making a measurable impact on their operations.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Specialist

  • 2017 - 2018

  Concentrix is an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation since 2006 and went public as an independent company on December 1, 2020. Concentrix is headquartered in Fremont, California.



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Specialist

  • Jul 2016 - Aug 2017

  At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media, and in-person. And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We call… Show more At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media, and in-person. And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 100 locations across the globe. Intrigued? Join us. Show less