Experience

Somfy

• France
• Appliances, Electrical, and Electronics Manufacturing
• 300 - 400 Employee

• Key Account Manager

  • Nov 2020 - Present



Philips Lighting

• Netherlands
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Key Account Manager - National Installers

  • Jul 2016 - Nov 2020

  Responsible for building and fostering relationships with named accounts (National Installers) in order to maximize sales and profitability with these accounts. This includes making an account plan and action plans on realizing growth for both the national installer and Philips Lighting. Collaboration with the different teams (LIAS, PST, CC) is crucial in achieving goals and customer satisfaction. We are working on different propositions (LaaS, PoE) in a circular economy by developing innovative technologies by offering these to the named accounts and the customers. Understanding of the lighting market as well as the comprehension of the customers needs are crucial elements in developing new commercial opportunities.



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Partner Account Manager Microsoft Dynamics

  • Aug 2012 - Mar 2016

  As a partner account manager for Microsoft Dynamics Belux I was responsible for 38 partners (number of partners divided half proactive and half reactive) in Belgium and G.D. Luxembourg for both their CRM & ERP business. The main focus was maintaining and improving these partners with operational support (licensing, orders) and pipeline management for mutual growth of the Dynamics CRM & ERP business in the Belux area. This also included streamlining the partners strategy and marketing activities with Microsoft. One of the further tasks was managing the team relationship with the European Operations Center for all Microsoft Dynamics operational related issues. This included escalations, queries and providing a forecast of the monthly enhancement revenue renewals.

• Internal Sales Microsoft Dynamics

  • Nov 2010 - Aug 2012

  As an inside sales for Microsoft Dynamics Belux, both Microsoft Dynamics CRM (Microsoft Dynamics CRM & Microsoft Dynamics CRM Online) and Microsoft Dynamics ERP (Microsoft Dynamics NAV & Microsoft Dynamics AX) my main responsibility was lead generation. By a BANT qualification of an opportunity from a prospective customer, I was able, together with the partner account managers, to direct these leads to the best suited Microsoft partners who were offering a solution in the customers vertical industry. The job also included marketing responsibilities with assisting the product marketing managers: administrating the marketing goodies, sending out the invitations towards (prospective) customers for upcoming events as well as doing the follow up of these events for Microsoft Dynamics (both CRM and ERP) were some of the tasks.



D’Ieteren Group

• Belgium
• Investment Management
• 300 - 400 Employee

• Sales Consultant

  • Jan 2010 - Jan 2010

  During the European Motorshow of Brussels 2010 hosted from 13/01/2010 to 24/01/2010. As the first point of contact with visitors I was responsible for consulting and advising these visitors as well as giving them the right product information on different models in the Volkswagen automobile range (Volkswagen Eos, Volkswagen Tiguan, Volkswagen Passat, Volkswagen Passat CC and Volkswagen Phaeton). During the European Motorshow of Brussels 2010 hosted from 13/01/2010 to 24/01/2010. As the first point of contact with visitors I was responsible for consulting and advising these visitors as well as giving them the right product information on different models in the Volkswagen automobile range (Volkswagen Eos, Volkswagen Tiguan, Volkswagen Passat, Volkswagen Passat CC and Volkswagen Phaeton).



Randstad

• Netherlands
• Human Resources Services
• 700 & Above Employee

• Student Internship

  • Mar 2008 - May 2008

  A three month internship to obtain the Bachelor degree in Commercial Sciences. Together with Sophie Frateur, the HR Manager of Randstad Belgium we did an employee satisfaction study towards the Randstad Inhouse Services and the Randstad employment agencies. During the internship we realized, interpreted and analyzed the given employee answers in order to provide Randstad with feedback for an improved policy. A three month internship to obtain the Bachelor degree in Commercial Sciences. Together with Sophie Frateur, the HR Manager of Randstad Belgium we did an employee satisfaction study towards the Randstad Inhouse Services and the Randstad employment agencies. During the internship we realized, interpreted and analyzed the given employee answers in order to provide Randstad with feedback for an improved policy.



Cibo Abrasives

• Belgium
• Machinery Manufacturing
• 1 - 100 Employee

• Business Project

  • Jan 2007 - May 2007

  Small Business Project in association with the Flemish Government together with the Vlekho Business School where three classmates and myself were responsible for a customer satisfaction survey. That survey was sent to all majors Belgian and European customers. Small Business Project in association with the Flemish Government together with the Vlekho Business School where three classmates and myself were responsible for a customer satisfaction survey. That survey was sent to all majors Belgian and European customers.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Summer Internship

  • Jul 2000 - Aug 2003

  As part of my yearly holiday job in the months July and August (2000-2004) I did different kind of general and administrative support tasks in order to assist the commercial employees and sales managers. As part of my yearly holiday job in the months July and August (2000-2004) I did different kind of general and administrative support tasks in order to assist the commercial employees and sales managers.