Mohammad Yousuf

ICT Service Centre Officer at Power and Water Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Darwin, Northern Territory, Australia, AU

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Bio

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Credentials

  • Confluence Fundamentals Badge
    Atlassian
    Jan, 2023
    - Nov, 2024

Experience

  • Power and Water Corporation
    • Australia
    • Utilities
    • 500 - 600 Employee
    • ICT Service Centre Officer
      • Oct 2021 - Present

      An ICT Professional maximizing customer satisfaction by managing calls and deliver service requests along with assisting end-users with incident resolution at Level 1. Experienced in Access Management to maintain accounts and configure systems and applications. Have 3+ experience in understanding customer needs in different industries to facilitate value co-creation to end users.

    • ICT Intern
      • Jul 2021 - Oct 2021

  • Woolworths Supermarkets
    • Australia
    • Retail
    • 700 & Above Employee
    • Customer Service Supervisor
      • Aug 2018 - Sep 2021

      Resigned Resigned

  • Dan Murphy's
    • Australia
    • Beverage Manufacturing
    • 700 & Above Employee
    • Contact Center Agent
      • Sep 2017 - Dec 2017

Education

  • Charles Darwin University
    Bachelor's of Information Technology, Business Analysis
    2018 - 2020
  • UTS Insearch
    Foundation degree, Information Technology
    2017 - 2017

Community

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