Experience

HANSA - A Premium Residence
• Bangladesh
• Hospitality
• 1 - 100 Employee
• Duty Manager

  • Jul 2022 - Present

Long Beach Suites Dhaka
• Bangladesh
• 1 - 100 Employee
• Duty Manager

  • Sep 2021 - Jun 2022
• Front Office Supervisor

  • Jun 2021 - Aug 2021

• Guest Service Agent

  • Jun 2018 - May 2021

  o Great and welcome the guestso Check In and Check Out all types of guest. o Ensure guest preferences for the room.o Update guest profile in PMS. o Ensure payment instruction.o Key handling.o Follow up for payment.o All types of Cashiering.o Maintaining the Service standard of Starwood.o Slotting and provide all the supporting if guest wants.o Maintain house by arrival and departure control of the guest. o Handle any special guest request, mail, telephone queries & message.o Assist the guest for idea about the local area.o Maintain cleanliness in the work station. o Commencing Team Work.o Handling Guest Complains.o Act as duty manager when required Show less


Platinum - By SHELTECH
• Bangladesh
• Hospitality
• 1 - 100 Employee
• Front Office Executive

  • Feb 2017 - May 2018

Hotel Ornate
• Front Office Executive

  • Feb 2015 - Jan 2017

The Westin Dhaka - Marriott International Inc.
• Bangladesh
• Hospitality
• 100 - 200 Employee
• Intern

  • 2013 - 2014