Youssef SAAD
Senior End User Computing Engineer at Teal Technology Services- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Arabe Native or bilingual proficiency
-
French Native or bilingual proficiency
-
English Full professional proficiency
Topline Score
Bio
Taha Elgraini
Youssef was essential in implementing Nexthink and the various use cases around it. Throughout the 3 months I spent working with him , he has shown great reliability, precise skill and a tremendous motivation to learn the solution and its innerworkings. He has been key in overcoming issues and has shown great patience in doing so. He is also a very enjoyable person to be around and work with. I am confident Youssef's hunger to learn will take him places.
Wassef Zairi
Youssef is a highly focused individual who is at the top of his game in terms of skillset and troubleshooting skills. He is able to understand complex technical issues , articulate his thoughts and ideas both in writing and verbally and provide Solutions .He is also collaborating and sharing knowledge through Forums and Blogs. I strongly recommend him as a dedicated and experienced professional.
Taha Elgraini
Youssef was essential in implementing Nexthink and the various use cases around it. Throughout the 3 months I spent working with him , he has shown great reliability, precise skill and a tremendous motivation to learn the solution and its innerworkings. He has been key in overcoming issues and has shown great patience in doing so. He is also a very enjoyable person to be around and work with. I am confident Youssef's hunger to learn will take him places.
Wassef Zairi
Youssef is a highly focused individual who is at the top of his game in terms of skillset and troubleshooting skills. He is able to understand complex technical issues , articulate his thoughts and ideas both in writing and verbally and provide Solutions .He is also collaborating and sharing knowledge through Forums and Blogs. I strongly recommend him as a dedicated and experienced professional.
Taha Elgraini
Youssef was essential in implementing Nexthink and the various use cases around it. Throughout the 3 months I spent working with him , he has shown great reliability, precise skill and a tremendous motivation to learn the solution and its innerworkings. He has been key in overcoming issues and has shown great patience in doing so. He is also a very enjoyable person to be around and work with. I am confident Youssef's hunger to learn will take him places.
Wassef Zairi
Youssef is a highly focused individual who is at the top of his game in terms of skillset and troubleshooting skills. He is able to understand complex technical issues , articulate his thoughts and ideas both in writing and verbally and provide Solutions .He is also collaborating and sharing knowledge through Forums and Blogs. I strongly recommend him as a dedicated and experienced professional.
Taha Elgraini
Youssef was essential in implementing Nexthink and the various use cases around it. Throughout the 3 months I spent working with him , he has shown great reliability, precise skill and a tremendous motivation to learn the solution and its innerworkings. He has been key in overcoming issues and has shown great patience in doing so. He is also a very enjoyable person to be around and work with. I am confident Youssef's hunger to learn will take him places.
Wassef Zairi
Youssef is a highly focused individual who is at the top of his game in terms of skillset and troubleshooting skills. He is able to understand complex technical issues , articulate his thoughts and ideas both in writing and verbally and provide Solutions .He is also collaborating and sharing knowledge through Forums and Blogs. I strongly recommend him as a dedicated and experienced professional.
Credentials
-
Communication Fundamentals: How To Communicate Better
UdemyApr, 2023- Nov, 2024 -
Critical Thinking Strategies For Better Decisions
UdemyApr, 2023- Nov, 2024 -
Introduction to Windows PowerShell 5.1
UdemyApr, 2023- Nov, 2024 -
Project Management Fundamentals
UdemyApr, 2023- Nov, 2024 -
Boost Your Productivity: Adapt, Improve, Do!
UdemyMar, 2023- Nov, 2024 -
Introduction to Service Management with ITIL 4
UdemyMar, 2023- Nov, 2024 -
Intune Training with Microsoft Endpoint Manager (MDM / MAM)
UdemyMar, 2023- Nov, 2024 -
IT Troubleshooting Skill Training
UdemyFeb, 2023- Nov, 2024 -
IBM Virtual Collaborator
IBMOct, 2022- Nov, 2024 -
Think Like a Hacker
IBMJun, 2022- Nov, 2024 -
IBM Client Mindset
IBMMay, 2022- Nov, 2024 -
MD-101: Managing Modern Desktops
MicrosoftMar, 2022- Nov, 2024 -
Nexthink Professional in Application Experience Management
NexthinkMar, 2022- Nov, 2024 -
The Essence of Experience (XLA) - 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐂𝐡𝐚𝐦𝐩𝐢𝐨𝐧
ITSM AcademyDec, 2021- Nov, 2024 -
2021-22 Cybersecurity & Data Privacy Education
IBMNov, 2021- Nov, 2024 -
MS-900 Exam Prep: Microsoft 365 Fundamentals
UdemyNov, 2021- Nov, 2024 -
Conscious Listening
UdemyOct, 2021- Nov, 2024 -
Learning Agility (People Skills)
IBMOct, 2021- Nov, 2024 -
Nexthink Certified Administrator
NexthinkSep, 2021- Nov, 2024 -
SE Core Client Credential 2021
Dell TechnologiesJul, 2021- Nov, 2024 -
Sales Core Client Credential 2021
Dell TechnologiesJul, 2021- Nov, 2024 -
VMware Certified Professional - Digital Workspace 2021
VMwareJul, 2021- Nov, 2024 -
VSP - MBL (Mobility Management 2020)
VMwareApr, 2021- Nov, 2024 -
VTSP - MBL (Mobility Management 2020)
VMwareApr, 2021- Nov, 2024 -
Nexthink Pro Certification
NexthinkMar, 2021- Nov, 2024 -
VMware Workspace ONE - Deploy and Manage
Global KnowledgeMar, 2021- Nov, 2024 -
Experience Advocate Certification
NexthinkDec, 2020- Nov, 2024 -
Scrum Foundation Professional Certificate
CertiProfDec, 2020- Nov, 2024 -
Building Your Presentation
SkillsoftNov, 2020- Nov, 2024 -
IBM Cloud Essentials - V3
IBMNov, 2020- Nov, 2024 -
IBM Recognized Speaker/ Presenter
IBMNov, 2020- Nov, 2024 -
Learning How to Learn From Video Courses
UdemyNov, 2020- Nov, 2024 -
Planning an Effective Presentation
SkillsoftNov, 2020- Nov, 2024 -
SCCM Administration
SkillsoftNov, 2020- Nov, 2024 -
SCCM Maintenance & OS Deployment
SkillsoftNov, 2020- Nov, 2024 -
2020 - Annual Cybersecurity Education
IBMOct, 2020- Nov, 2024 -
Agile Beginner Path
IBMOct, 2020- Nov, 2024 -
IT Support Certification
NexthOct, 2020- Nov, 2024 -
IT Support Essentials Badge
NexthinkOct, 2020- Nov, 2024 -
IT Support Master Badge
NexthinkOct, 2020- Nov, 2024 -
ITIL® 4 Foundation: Introduction
SkillsoftOct, 2020- Nov, 2024 -
Nexthink Master Certification
NexthinkOct, 2020- Nov, 2024 -
People Skills - Communication, Presentation, Collaboration, and Problem Solving
IBMOct, 2020- Nov, 2024 -
Cloud Core
IBMSep, 2020- Nov, 2024 -
Enterprise Design Thinking Practitioner
IBMSep, 2020- Nov, 2024 -
Introduction to Cloud
Cognitive ClassSep, 2020- Nov, 2024 -
Nexthink Essentials Badge
NexthinkSep, 2020- Nov, 2024 -
SE: Core Client Credential 2020
Dell TechnologiesJul, 2020- Nov, 2024 -
IBM Agile Explorer
IBMMay, 2020- Nov, 2024 -
Nexthink Basics Training
NexthinkMar, 2020- Nov, 2024 -
ITIL Foundation Certificate in IT Service Management (v3)
EXINNov, 2015- Nov, 2024 -
Microsoft Office Specialist Excel 2010
MicrosoftDec, 2014- Nov, 2024 -
Leading A DEXOps Team
NexthinkJan, 2023- Nov, 2024 -
Setting a DEX Baseline
NexthinkJan, 2023- Nov, 2024 -
XLA Strategy & Survey Design
NexthinkJan, 2023- Nov, 2024 -
DEX Optimization with Nexthink
NexthinkApr, 2023- Nov, 2024 -
DEX Optimization with Nexthink
NexthinkApr, 2023- Nov, 2024 -
Nexthink Content Management
NexthinkNov, 2022- Nov, 2024 -
Nexthink Platform Administration
NexthinkOct, 2022- Nov, 2024 -
Troubleshooting with Nexthink
NexthinkOct, 2022- Nov, 2024 -
Nexthink Infinity Fundamentals
NexthinkSep, 2022- Nov, 2024 -
Microsoft Certified: Data Analyst Associate
MicrosoftJun, 2021- Nov, 2024 -
Fortinet Network Security Expert Level 2: Certified Associate
FortinetJan, 2021- Nov, 2024 -
Lifelong Learning
CertiProfJan, 2021- Nov, 2024 -
Cyber Security Foundation Professional Certificate
CertiProfDec, 2020- Nov, 2024 -
Fortinet Network Security Expert Level 1: Certified Associate
FortinetDec, 2020- Nov, 2024 -
Remote Work and Virtual Collaboration Professional Certificate
CertiProfJan, 2021- Nov, 2024 -
Cisco Certified Networking Academy
Cisco
Experience
-
Teal Technology Services
-
Morocco
-
IT Services and IT Consulting
-
100 - 200 Employee
-
Senior End User Computing Engineer
-
Jan 2020 - Present
-
-
IT Operation Engineer
-
Oct 2018 - Dec 2019
-
-
-
DXC Technology
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Ingénieur d'exploitation IT
-
Oct 2014 - Oct 2018
-
-
Education
-
Faculté des Sciences et Techniques Settat
Master Universitaire Spécialisé, Ingénierie des Systèmes et Réseaux Informatiques