Youssef Mostafa
Digital Marketing Executive at Peerless Technology- Claim this Profile
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Bio
Credentials
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International Computer Drivers License - Level One (ICDL,)
UdemyDec, 2021- Nov, 2024 -
Microsoft Excel
UdemyDec, 2021- Nov, 2024 -
Microsoft PowerPoint
UdemyDec, 2021- Nov, 2024 -
Microsoft Word
UdemyDec, 2021- Nov, 2024
Experience
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Peerless Technology
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Egypt
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IT Services and IT Consulting
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1 - 100 Employee
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Digital Marketing Executive
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Sep 2022 - Present
Responsibilities: Developing and implementing digital marketing campaigns across multiple channels, such as social media, email, SEO, paid search, and display advertising. Creating and managing content for digital marketing campaigns, such as website copy, social media posts, email newsletters, and blog articles. Conducting market research and analyzing consumer behavior to identify key trends and insights that can inform marketing strategies. Collaborating with cross-functional teams, including creative, content, and product teams, to ensure brand consistency and alignment with business objectives. Monitoring and analyzing digital marketing metrics and KPIs, such as website traffic, social media engagement, email open rates, and conversion rates, and using these insights to refine marketing strategies. Managing the budget for digital marketing campaigns and tracking ROI to ensure optimal resource allocation. Staying up-to-date with the latest digital marketing trends, tools, and technologies, and recommending new approaches to improve marketing effectiveness. Building and maintaining relationships with external vendors, agencies, and partners to ensure the delivery of high-quality services and campaigns. Managing multiple campaigns simultaneously and ensuring that all deadlines are met. Assisting in the development of marketing plans and budgets, and contributing to the development of overall marketing strategies. Show less
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Winners Outsource
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Egypt
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Outsourcing/Offshoring
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1 - 100 Employee
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Senior Media Buyer
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Sep 2022 - Present
responsibilities Identifying target audiences and determining the most effective media channels to reach them. Developing and implementing media plans and negotiating advertising rates with media vendors, such as TV stations, newspapers, and online publishers. Collaborating with creative teams to develop compelling advertising content that resonates with target audiences. Managing advertising budgets and optimizing media plans to ensure maximum ROI. Analyzing and reporting on campaign performance, including reach, frequency, and conversion rates, and using these insights to refine media plans. Staying up-to-date with the latest media trends, technologies, and consumer behaviors to inform media planning decisions. Building and maintaining relationships with media vendors, agencies, and other partners to ensure the delivery of high-quality media placements. Managing multiple campaigns simultaneously and ensuring that all deadlines are met. Working collaboratively with other teams, such as marketing, analytics, and creative, to ensure that media plans align with overall business objectives. Managing relationships with external agencies or media partners to ensure the delivery of high-quality services and campaigns. Show less
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Fileroleplus
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Egypt
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IT Services and IT Consulting
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1 - 100 Employee
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Digital Marketing Specialist
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Feb 2022 - Oct 2022
Responsibilities: 1- Suggesting and implementing direct marketing methods to increase profitability 2- Writing engaging, creative content clients. 3- Share and publish content on all platforms. 4- Preparing monthly content calendars. 5- Measuring the success of marketing campaigns on social media platforms 6- Exchanging visual ideas with other members of the design team. 7- Create advertisements. Campaigns 8- Searching for digital strategies for competitors and supported media to improve customer performance. 9- Maintaining continuous communication and cooperation with the various departments of the company such as the sales department, customer service, marketing team, as well as the product development team. 10- Supervising and censoring the content published on social networking sites 11- Measuring and estimating the success of the company’s campaigns through social media platforms 12- Keeping abreast of the latest developments and updates on social networking sites and technologies 13- Continuous communication and direct interaction with customers and pioneers of social networking sites, responding to their inquiries and interacting with them in the comments. 14- Work to increase the number of followers and increase the rate of interaction between them 15- Solve technical problems that users encounter while browsing the company's social networking sites 16 - Running Led Generation campaigns in an extensive manner and on all forms of advertisements 17 - Working on managing Google campaigns and evaluating their performance Show less
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volcano center
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Egypt
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Digital Marketing Specialist
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Dec 2021 - Oct 2022
responsibilities 1 Strategic planning for the widespread of social media sites 2 Create advertising campaigns on social media platforms Facebook, Instagram, and Twitter 3 Continuous follow-up and analysis of the results of advertising campaigns 4 Create an automated response to social networking sites 5 Create social media designs 6 Create appropriate professional content for each social media platform responsibilities 1 Strategic planning for the widespread of social media sites 2 Create advertising campaigns on social media platforms Facebook, Instagram, and Twitter 3 Continuous follow-up and analysis of the results of advertising campaigns 4 Create an automated response to social networking sites 5 Create social media designs 6 Create appropriate professional content for each social media platform
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Monginis Egypt
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Egypt
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Food and Beverage Services
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100 - 200 Employee
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مھندس مراقبة جودة وضمان الجودة
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Jan 2021 - Oct 2021
Responsibilities 1 - Setting quality control objectives and working to achieve them 2- Determining the quality standards and measures that the manufacturing process must pass 3- Monitor production processes from its first steps and report malfunctions, if any 4- Develop and formulate instructions and directions to be followed 5- Updating the quality management systems, which is known by the acronym QMS or Quality Management Systems, according to the accidents and malfunctions that occur to deal with them properly and avoid them in the coming times 6- Inspect and inspect products, goods, services and electrical systems, determine their durability and extract production defects, if any 7- Identifying technical problems from their roots and providing appropriate solutions 8- Writing and submitting reports regarding malfunctions and solutions provided to them 9- Review of existing documentation on quality 10- Coordinate and work directly with external quality control specialists and technical specialists to ensure compliance with rules and regulations 11-Cooperating with work teams in order to increase customer satisfaction by continuing to develop and improve the quality of products Show less
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Harrods Garment Manufacturing
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New Cairo, Cairo, Egypt
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Digital Marketing Specialist
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Jan 2019 - Nov 2020
Responsibilities: 1-Sharing and publishing content in all its forms, whether texts, images, or videos, to benefit audiences and readers and encourage them to take any action or thing 2-Managing, planning, and organizing social media strategies 3- Mastering Search Engine Optimization or SEO for Search Results Improvement 4- Use social media marketing tactics such as Buffer 5- Publish content on all social networking sites such as Facebook, Instagram, WhatsApp, Twitter, and LinkedIn 6- Understand and read KPIs 7- Data analysis 8- Develop specific marketing plans for a specific period aimed at achieving a specific goal 9- Maintain constant communication and cooperation with the various departments of the company such as the sales department, customer service, marketing team, besides the product development team 10- Supervising and censoring content posted on social media 11- Measuring and estimating the success of the company's campaigns across social media platforms 12- Continuously keep abreast of the latest developments and updates of social networking sites and technology 13- Constant communication and interaction directly with customers and pioneers of social networking sites, responding to their inquiries and interacting with them on the comments 14- Work to increase the number of followers and increase the rate of interaction among them 15- Solve technical problems faced by users while browsing the company's social networking sites Show less
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Monginis Egypt
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Egypt
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Food and Beverage Services
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100 - 200 Employee
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Team Supervisor
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Jan 2017 - Aug 2019
Responsibilities: 1- Complete branch management 2- Organizing import and export operations for all the branches I worked in 3- Dealing with employees with high professionalism 4- Organize sales operations professionally 5- Maintaining the quality of the branch and applying all quality means in the place and among the employees 6- Scheduling attendance and departure appointments for employees to maintain the quality of dealing with customers Responsibilities: 1- Complete branch management 2- Organizing import and export operations for all the branches I worked in 3- Dealing with employees with high professionalism 4- Organize sales operations professionally 5- Maintaining the quality of the branch and applying all quality means in the place and among the employees 6- Scheduling attendance and departure appointments for employees to maintain the quality of dealing with customers
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Call Center Agent
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Mar 2018 - Mar 2019
Responsibilities: 1- Handle all incoming/outgoing calls of the call center. 2- Provide follow-up, occasional campaigns, and callbacks blended with normal inbound calls. 3- Provide the best possible service to both external and internal customers to achieve the highest level of customer satisfaction. 4- Handle and solve all inquiries, requests, and complaints received via all channels available (phone, fax, e-mail and… etc.) 5- Communicate with other Customer Service sub-divisions to answer all relevant customer inquiries (e.g. Credit, Customer Support and Activation, Outbound & Save Initiatives… etc). 6- Communicate with other departments all relevant customer inquiries if applicable. 7- Achieve the requested staffed time daily to minimize the lost call rate. 8- Provide proper information to customers with a complete and comprehensive understanding of Orange products and services. 9- Fully understand and adhere to company policies and procedures that generate personal and professional credibility and trust. 10- Respect and apply company vision, mission, and values. 11- Fully understand both individual and company objectives, and work on achieving them effectively and efficiently. 12- Use methods and tools to develop your own skills. 13-Use the tools and systems to provide the correct information to customers (applications, intranet briefings, attending training….etc). 14- Keep up-to-date with all the services and products provided by Orange. 15- Resolve all customer complaints, requests, and inquiries within the pre-determined SLAs. 16- Escalate problems, report suspected fraud, and provide relevant feedback to the right channels. Show less
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Education
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2016 - 2020
Ain Shams University
Bachelor's degree, Egypt, Agriculture, General
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