Founder & CEO

• Feb 2023 - Present

Manager

• Jan 2019 - Present

Negociating corporate deals with airlines companies New clients sourcing Managing budget and expenses client debt recovery Packages design Managing and following up travel bookings on Amadeus with clients Connected with franchise owners (Lufthansa City Center) to capitalize on expansion Employees onboarding & training

Sales Business Development Manager

• Sep 2015 - Jan 2019

Built favorable industry partnerships by representing company and promoting products at trade shows and conventions.Engaged customers to quickly identify needs, negotiate contracts and close sales.Restored satisfaction by quickly resolving customer complaints with acknowledgment and tactful communication.Increased customer satisfaction with targeted sales team training in relationship management and negotiation strategies.Prepared and forecasted budgets and expenditures.Reviewed operational metrics and sales data to inform sales strategy. Show less

Junior Consultant

• Feb 2015 - Jul 2015

Worked on Qatar Friendship Fund mission : PMO Marketing Reaserch Deciphered performance trends through consistent review of critical KPIs. Analyzed client processes and requirements and presented recommendations for continuous improvement. Compiled, analyzed and reported large data sets highlighting organizational performance using skills in data extraction, assessment and reporting. Worked on Qatar Friendship Fund mission : PMO Marketing Reaserch Deciphered performance trends through consistent review of critical KPIs. Analyzed client processes and requirements and presented recommendations for continuous improvement. Compiled, analyzed and reported large data sets highlighting organizational performance using skills in data extraction, assessment and reporting.

Intern Junior Consultant

• Nov 2013 - Jan 2014

Worked on different missions for the account of big boxes in back office Worked on different missions for the account of big boxes in back office

GROUP LEADER AND COORDINATOR FOR A SUMMER SCHOOL TRIP IN ENGLAND

• Aug 2013 - Aug 2013

• Escorted 16 students ranging between the age of 12 and 18 • Assisted the students during all the trip (accommodation, tour, excursions) • I solved all the problem that the students encountered during the trip • Scheduled all types of activities • Acted as a Coordinator and facilitator between the school’s staff and the students • Escorted 16 students ranging between the age of 12 and 18 • Assisted the students during all the trip (accommodation, tour, excursions) • I solved all the problem that the students encountered during the trip • Scheduled all types of activities • Acted as a Coordinator and facilitator between the school’s staff and the students

intern

• Jan 2013 - Jan 2013

• Apprehended the overall functioning of the company and its environment • Understood the notion of this particular field • Had a tour in the different department of the company • Assisted some employees in some tasks • Learned about the Tunisian stock exchange market and the way of doing transactions • Apprehended the overall functioning of the company and its environment • Understood the notion of this particular field • Had a tour in the different department of the company • Assisted some employees in some tasks • Learned about the Tunisian stock exchange market and the way of doing transactions

Intern

• Sep 2011 - Oct 2011

• Conducted field research and analysis on the Tunisians market for potential American investors • Translating business documents from French and Arabic to English • Prepared a conference between American and Tunisian businessmen • Ordered the old archives of the company • Established a system based on a spreadsheet to register the receipts and the invoices received by the comapny • Conducted field research and analysis on the Tunisians market for potential American investors • Translating business documents from French and Arabic to English • Prepared a conference between American and Tunisian businessmen • Ordered the old archives of the company • Established a system based on a spreadsheet to register the receipts and the invoices received by the comapny

Intern

• Jul 2010 - Jul 2010

• Data entry in order to conduct a research for the Libyan dairy industry • Data entry in order to conduct a research for the Libyan dairy industry