Youssef Ben Ameur
Project Director at TBS Junior Enterprise- Claim this Profile
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Bio
Credentials
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Foundations of Project Management
CourseraApr, 2023- Nov, 2024
Experience
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TBS Junior Enterprise
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Tunisia
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Market Research
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1 - 100 Employee
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Project Director
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Jun 2022 - Present
▪️ Delivered training sessions on market research to TBS_Junior_Enterprise members.▪️ Developed a strategy for the Project Department and conducted different analyses (e.g. SWOT, ISHIKAWA, GAP Analysis, FMEA, Stakeholders mapping, etc...)▪️ Created and designed effective project management tools using Microsoft Excel (e.g. Gantt Diagrams, Automated Dashboards, Tasks Management Systems, etc...)▪️ Guaranteed the ongoing development of the Project Department through regular strategy reviews, monthly and semiannual reports, and automated dashboards presenting informative KPIs.📊📈▪️ Coordinated with all clients of TBS_Junior_Enterprise: holding update meetings, measuring their satisfaction, managing their complaints, and presenting reports and deliverables to them.▪️ Oversaw several teams of consultants simultaneously. 📈🙂▪️ Directed three project managers and provided them with training sessions on market research, Microsoft Excel, and Sphinx Declic.▪️ Elaborated Quality documents that adhere to ISO 9001 standards. 💼💹▪️ Planned and monitored social projects that align with TBS JE's Corporate Social Responsibility approach. ♻️ Show less
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Junior Marketing Consultant
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Sep 2021 - May 2022
▪️ Participated in three potential market studies for companies like International Highway and the African Development Bank, in which I designed questionnaires, implemented the survey diffusion strategy, and collected, analyzed, and interpreted data via sphinx declic. ▪️ Engaged in a social project addressing SDG 4 "Quality Education". It presents a quantitative research study including more than 380 students at vocational schools, more than 400 high school instructors, and more than 1000 high school students in Tunisia.▪️ Oversaw a group of eight consultants for a Brand Image Study. ▪️ Attended over 55 hours of marketing, sales, and project management training courses.▪️ Contacted more than 70 company representatives by phone and email. ▪️ Conducted meetings with potential clients. ▪️ Managed a CRM (Customer Relationship Management) Show less
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Education
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Boise State University
Business Administration and Management, General -
Tunis Business School-University of Tunis
Bachelor of Business Administration - BBA