Yousif Omer
Public Relations Representative at UAE Embassy in Hungary- Claim this Profile
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English Full professional proficiency
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Arabic Native or bilingual proficiency
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Hungarian Native or bilingual proficiency
Topline Score
Bio
Credentials
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ICDL Base
Edraak إدراكAug, 2020- Oct, 2024 -
English for the Workplace
Edraak إدراكJul, 2020- Oct, 2024 -
English for the Workplace
Edraak إدراكJul, 2020- Oct, 2024 -
AI for Everyone: Master the Basics
IBMMay, 2020- Oct, 2024 -
Al for Everyone: Master the Basics course by IBM
IBMMay, 2020- Oct, 2024
Experience
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UAE Embassy in Hungary
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Hungary
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Government Relations Services
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1 - 100 Employee
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Public Relations Representative
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Jan 2020 - Present
• Welcome and bid farewell to guests, delegations and officials of the UAE, accompany and provide them with logistics support and all possible facilitations during their stays.• Arrange and follow-up all procedures of booking hotels, flights and trains, securing the best prices in coordination with stakeholders within and outside the Mission.• Track the completion of governmental procedures and transactions, and refer to official authorities in the host country concerning official business of the embassy, such as issuing flight permits, customs clearance and the diplomatic pouch, and follow-up with hospitals and treatment centers…etc.• Follow-up transactions and procedures of issue and renewal of diplomatic cards, airport cards, tenancy contracts, termination of registration…etc. at the end of service of the UAE nationals and their families in the mission.• Send out invitations for official ceremonies and events held by the Mission at various occasions. Ensure that all matters related to organizing such events fulfilled as directed.• Supervise Missions vehicles, provide cars for guests, monitor drivers schedule and track renewal of vehicles registration, maintenance and related matters such as insurance, traffic violations, and fuel…etc.• Develop a database for excellent airlines, hotels, government institutions, distinct hospitals, restaurants and other businesses and organizations related to work, and ensure constantly updating.• Contribute to organizing and arraigning conferences, concerts, seminars and exhibitions and make the necessary arrangements.• Preform any other tasks assigned by the line manager including assistance support to the members of household of the Head of Mission on their own business. Show less
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Specialist of Consular Affairs and Citizen Services
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Aug 2018 - Jan 2022
• Welcome UAE nationals and provide all services, assistance, and track solving their cases in coordination with the line Manager and concerned bodies within MoFAIC and the host country.• Carry out all process of issuing and renewing passports, return tickets, temporary entry permits, as well as other official documents for UAE nationals provide documents and certificates attestation services, issuing entry visa for citizens of the host country or applicants from other countries and raise their awareness on the applicable laws and regulations concerning residence and work in UAE, reviewing and verifying certificates and official documents and papers such as educational certificates, legal and business documents, attestation of such transactions and certificates.• Support UAE nationals in all cases of death, marriage, complaints, monitoring “Tawajudi” system, respond to customer inquiries and question whether by phone call or email, and track judicial files. • Write letters, notes and prepare periodical reports and statistics in a very professional manner.• Classify and keep documents and files in a systematic manner to ensure confidentiality and facilitate quick recovery. • Prepare awareness bulletins and notify the UAE nationals of possible risks they might encounter in the host country, and provide them with guidelines on tourist, therapeutic and educational locations upon request. Show less
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Information Technology Support Technician
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Jan 2018 - Mar 2018
• Provide technical assistance and support to end-users within the organization. • Diagnose and resolve hardware and software issues, ensuring efficient problem-solving. • Troubleshoot network problems and assist in the setup and configuration of computer systems. • Maintain hardware and software inventory to track assets and ensure proper allocation. • Perform system upgrades and routine maintenance tasks to ensure optimal system performance. • Collaborate with IT team members to address complex technical challenges. • Adhere to IT policies and procedures, ensuring data security and confidentiality. • Continuously stay updated with the latest technology trends and advancements to enhance IT support services. Show less
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Sudan Civil Aviation Authority (SCAA)
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Sudan
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Airlines and Aviation
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1 - 100 Employee
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Information Technology Support Technician
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Jun 2016 - Jun 2016
• Provide technical assistance and support to end-users within the organization. • Diagnose and resolve hardware and software issues, ensuring efficient problem-solving. • Troubleshoot network problems and assist in the setup and configuration of computer systems. • Maintain hardware and software inventory to track assets and ensure proper allocation. • Perform system upgrades and routine maintenance tasks to ensure optimal system performance. • Collaborate with IT team members to address complex technical challenges. • Adhere to IT policies and procedures, ensuring data security and confidentiality. • Continuously stay updated with the latest technology trends and advancements to enhance IT support services. Show less
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Education
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2013 - 2017
University of Science and Technology
Bachelor's degree, Information Technology
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