Operations Manager

• Aug 2022 - Present

Business Development & Operations Manager- Hawana Salalah - Souly Lodge- Tourism Development

• Jan 2015 - Jul 2022

Led the trade launch plan. Supply and logistics chain management. Achieved above 72% Market share and delivered growth year on year through innovative commercial strategies. Sales & Marketing strategies- setting price listing within the marketplace in the luxury segment. Identified long term category growth drivers 2015-2017 based on customer demand moments and evolving shopper missions along with zone and market leadership team. Provided all travel quotations and seasonal package pricing. Led the pricing and promotion strategy, drove new business deals. developing & negotiating contracts; integrating contract requirements with business operations. Managed staff for all business-related services. Marcom management all off/online media, social media, ad campaigns, and press/fam trips. Developed and implemented project work and master plans and review as appropriate to meet changing needs and requirements amidst construction to be set for pre-opening and opening. Identify construction issues to be resolved within the soft opening stage. Played a key role in national and international market integration in terms of business planning process. Managing all E-media, Social media, and advertising campaigns. Organize Mail shoot, Press and Fam trips. Marketing strategies and price listing. Following on revenue and reservations. Managing full staff for all services (Organizers, Kitchen, Housekeeping, Tools, Equipment, and Suppliers). Determining work requirements and allocating duties to commercial conferring with upper management to coordinate activities with other organizational units. Maintaining attendance records and rosters explaining and enforcing safety regulations Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities. Maintaining personal networks; participating in professional organizations. Show less

Business Logistics and Operations Manager

• Nov 2013 - Dec 2014

Logistics and freight due to business needs Liaised with various carriers to plan, determine, and set efficient, cost-effective methods of moving goods from one location to another via air-sea/ocean freight, or land transport solutions that are provided by our strategic partners. Kept records of goods dispatched or received. Arranged to dispatch/receive FCL/LCL shipments and cargo goods national and international distances Made sure of transit and delivery destination routes. Logistics and freight due to business needs Liaised with various carriers to plan, determine, and set efficient, cost-effective methods of moving goods from one location to another via air-sea/ocean freight, or land transport solutions that are provided by our strategic partners. Kept records of goods dispatched or received. Arranged to dispatch/receive FCL/LCL shipments and cargo goods national and international distances Made sure of transit and delivery destination routes.

Pilot and Team Owner of Deseret Secret Team

• Jan 2011 - Dec 2014

Experience within deserts 26 years ago till now.Leading Desert Safari Trips field in Egypt, was the CORE idea of creating Desert Cruise Racing Rally competing team (DCRT),as we are one of the most expert people of every sand drop in Egypt.Team assembled and organized by 2012 . Joined 5 rallies,achieved respected results By Yousef Marzouk ( Pilot ) & Ahmed Hassan (Co- Pilot),and became one of THE best compatible ,strongest 3 teams willing to and win every rally . Yousef & Ahmed are the youngest team joined rallies racers in Egypt .Desert Safari expert , active in field since he was 12 years.Leads and organize a lot of trips over all the desert of Egypt until the borders of Libya and Sudan .Desert cruise Travel teaches via experience and practice,how to manage your way through desert without GPRS by distinguishing the main elements of the desert .Trained on old model carsMhe has a great mechanical background that help him to solve any problem faced while in desert under any situation.Participated in 5 rallies since 2012 until now .Holds a gold medal for the best driver in ElFarouky Rally 2013 & El Gouna Rally Cup 2014.2nd Pilot with a Silver medal in Rookie category.5th Pilot in Egypt Championship Rallies 2014. Targeting to compete in Cross Country World Cup Rallies by joining 2016 upcoming rallies to collect points in world cup in my category T2 .Competing in both Abu Dhabi and Pharaohs Rallies.Both Rallies are considered International Racing ;which received the state-sponsored since 1982 which had a greatest impact in that and Qatar Sealine Rally and Hail international Rally.Our team enjoys their work in the desert, many of racers succeed in choosing THE most appropriate vehicle to achieve THE best performance consistently whilst maintaining all safety procedures and precautions.The best choice for a vehicle with those capabilities is Toyota FJ Cruiser with the V6 24 valve petrol ( 4000ccm ) 6 cylinders engine . Show less

Senior Sales

• Oct 2011 - Oct 2013

Promoted and drove sales of additional repairs via the Vehicle acceptance on DDB (Direct dialogue bay). Established the customer’s needs according to his required specs and objectives. Met Customer satisfaction requirements and handling customer objectives. Achieved KPIs-based targets. Promoted and drove sales of additional repairs via the Vehicle acceptance on DDB (Direct dialogue bay). Established the customer’s needs according to his required specs and objectives. Met Customer satisfaction requirements and handling customer objectives. Achieved KPIs-based targets.

Planning and Operation Manager

• Jan 2007 - Sep 2011

Planned, organized, and accompanied groups of holidaymakers on package tours to a wide market. Planned tour schedules, facilities, and managed fleets. Booked and accommodated the guests in hotels with pristine supervision. Executed and supervised all the planned long trips in the desert trips. Performed the planned and management of catered events. File Handling of Europe Charter flights with all proposals accurately and expeditiously. Plan and organize and accompany groups of holidaymakers on package tours to a wide variety of Egypt desert locations. Responsible for ensuring travel arrangements for holidaymakers run as smoothly and enjoyably as possible from beginning to end, as well as providing them with practical support throughout the trip. Planning tour schedules, Facilities, and fleet schedules. ManageD the fleet of Toyota Land cruisers 4x4. Worked on tour operators, ranging from international companies to small ones. Planned the catering of the guests day by day. Supervised all the facilities for the long trips to the desert camps. Desert camp equipment (Tents – Sleeping bags, mattresses, etc.). Gasoline, Spare parts, Tires, Trip Route on GPRS. Folklore Parties – Bedouin night’s facilities. Accommodate the guests in Hotels and supervise their hospitality. Managed 1st class transportation from the beginning of the File to the end. Led the trips of the biggest corporates and VIP groups by myself in the desert. Experience in handling and understanding the Bedouin of Sinai and Oasis until Libya borders Bedouin cultures. Provided training for the members of the adventure department. Show less

Site Camp Welfare and Terrains Consultant

• Jun 2009 - Sep 2009

Survey the area to identify its borderlines. Assist on access roads built around the area. Survey the area to identify its borderlines. Assist on access roads built around the area.