Yousef Alhila
Retail Operations Manager at FiveSeason Optical- Claim this Profile
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Bio
Samah AlHarbi
I worked with Yousef in Alshaya company, he is one of the best highly talent manager, especially how he sport his team and push them beyond the limit, he always can think out of the box and that what makes him spacial.
Abdulmajeed Ahmad
During my work at ALshaya as Training Manager under HR , i got the opportunity to work closely with Yousef when he was part of Grew with us developmental Program .Yousef was a very keen leaner who was driven by his own motives , he is a fast learner and eager to gain new knowledge and skills in his field , that is why he asks for additional source of information after attending each session , not like other attendees . I'm sure yousef will be an asset for each organization he joins .
Samah AlHarbi
I worked with Yousef in Alshaya company, he is one of the best highly talent manager, especially how he sport his team and push them beyond the limit, he always can think out of the box and that what makes him spacial.
Abdulmajeed Ahmad
During my work at ALshaya as Training Manager under HR , i got the opportunity to work closely with Yousef when he was part of Grew with us developmental Program .Yousef was a very keen leaner who was driven by his own motives , he is a fast learner and eager to gain new knowledge and skills in his field , that is why he asks for additional source of information after attending each session , not like other attendees . I'm sure yousef will be an asset for each organization he joins .
Samah AlHarbi
I worked with Yousef in Alshaya company, he is one of the best highly talent manager, especially how he sport his team and push them beyond the limit, he always can think out of the box and that what makes him spacial.
Abdulmajeed Ahmad
During my work at ALshaya as Training Manager under HR , i got the opportunity to work closely with Yousef when he was part of Grew with us developmental Program .Yousef was a very keen leaner who was driven by his own motives , he is a fast learner and eager to gain new knowledge and skills in his field , that is why he asks for additional source of information after attending each session , not like other attendees . I'm sure yousef will be an asset for each organization he joins .
Samah AlHarbi
I worked with Yousef in Alshaya company, he is one of the best highly talent manager, especially how he sport his team and push them beyond the limit, he always can think out of the box and that what makes him spacial.
Abdulmajeed Ahmad
During my work at ALshaya as Training Manager under HR , i got the opportunity to work closely with Yousef when he was part of Grew with us developmental Program .Yousef was a very keen leaner who was driven by his own motives , he is a fast learner and eager to gain new knowledge and skills in his field , that is why he asks for additional source of information after attending each session , not like other attendees . I'm sure yousef will be an asset for each organization he joins .
Credentials
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Building Accountability Into Your Culture
LinkedInOct, 2018- Nov, 2024 -
Coaching Skills for Leaders and Managers
LinkedInSep, 2018- Nov, 2024
Experience
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Five Season Optical
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Saudi Arabia
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Retail
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1 - 100 Employee
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Retail Operations Manager
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Aug 2022 - Present
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Project Manager
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Nov 2020 - Aug 2022
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Alshaya Group
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Kuwait
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Retail
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700 & Above Employee
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Regional Manager-Optics division-KSA
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Jun 2011 - Apr 2020
• Successfully launched 10 new stores, including project management, recruitment, and store profiling.• Increased the production of stores by training and engaging sales team that resulted in the growth between 5% to 30% in different stores across the region. • Introduced insurance plan that generated 2 million riyals benefits to business, developed robust SOPs, track the project on daily, weekly, and monthly to update or revise the strategies for better results.• Introduced a coaching program for managers as part of the internally professional development of the team.• Attended the Operations Manager program and initiated staff development initiatives for Bahrain and Saudi Arabia.• Ensured customer service is of highest standard, review mystery shopper results, and communication of company objectives to store teams, current mystery shopper results exceeding agreed targets.• Saudization project: Lead the Saudi nationalization scheme across the Alshaya group. Developed policies as per the guidelines of the Ministry of Labor and Social Development to recruit, train, and develop KSA nationals across the verticals.• Developed an induction program for selected 50 Saudi nations, their training calendar, KPI’s, performance management system, monitor and development of all members, challenge them to take new tasks and accomplish successfully. • Monitored, discussed, and developed “Individual developmental plan”. Frequently meet all the new teams to fix their grievances.• Coached, mentored, and support Saudis to overcome the challenges across the region.
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Store Manager
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Jan 2007 - May 2011
• Analyzed store sales figures • Developed and coaching staff. • Maintained awareness of market trends and monitoring local competitors. • Managed budgets set by Operation Manager• Maintained accurate records of all KPI • Ensured all corporate Standard Operating Procedures meet compliance levels.
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Optometrist
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Feb 2005 - Dec 2006
• Communicated with patients to get detailed case histories.• Examining the eyes of patients of all ages to detect signs of injury, disease, abnormality or vision defects;• Examined eyes and fitting spectacles or contact lenses;• Helped and advised patients choosing frames and lenses.
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Education
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1999 - 2002
Intermediate University
Diploma, Optometry
Community
