Rahul Banerjee

Business Development Manager at Jobs in Education
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Contact Information
us****@****om
(386) 825-5501
Location
Kolkata, West Bengal, India, IN

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Credentials

  • Fundamentals of Digital Marketing
    Google
    Jul, 2023
    - Nov, 2024

Experience

  • Jobs in Education
    • India
    • Education
    • 1 - 100 Employee
    • Business Development Manager
      • Jul 2023 - Present

  • Self-employed
    • Freelance Customer Success and Customer Marketing Consultant
      • Jan 2023 - Sep 2023

      The market today comprises of three core elements. Product, Service and Competition. So, if you are a person who already has a business or you are about to take a deep dive into this ocean, let me tell you that the only thing that'll make your business stand out is product relevance and kickass customer experience. I will help you design, strategize, audit and conduct performance checks for your business so that you know someone, somewhere is already in the process of conversion. ALWAYS! Show less

  • Share Koro
    • India
    • E-Learning Providers
    • 1 - 100 Employee
    • Head of Operations
      • Dec 2021 - Dec 2022

      In this position I had the opportunity to create a cohesive functioning model within all departments of the organization. Some of the key responsibilities in this role included constant and clear communication with all the departments in the organization, keeping the management updated with current operational status, solving any operational hassle and most importantly helping maintain a steadily growing revenue structure.

    • Project Head
      • Jul 2021 - Nov 2021

      As a project head, I was responsible or leading and overseeing several projects for the organization. Thoroughly took part in project design, pathway mapping, AB testing and final implementation/execution.Product oriented projects included several course launches, webinars and seminars.Internal business development projects included onboarding CRM system, implementing payment gateways, developing overall customer experience gauging metrics for niche audiences.

    • Customer Experience Lead
      • Jan 2021 - Jun 2021

      Led a customer support team of 5+ people. Helped in designing relevant metrics to gauge overall customer experience. Helped in strategizing and automating the customer service journey

    • Customer Experience Manager
      • Jun 2020 - Jan 2021

      As a customer experience manager, I had the opportunity to create exceptional experiences for our customers. Played a key-role in developing and implementing strategies that drive customer satisfaction, retention, and loyalty.

  • Galint Management Consultants
    • Kolkata
    • Business Development Manager and Team Lead
      • Jun 2017 - Jan 2019

Education

  • Heramba Chandra College
    Bachelor of Commerce - BCom, Accounting and Finance
    2013 - 2016
  • National Gems Higher Secondary School
    High School Diploma, Business/Commerce, General
    1998 - 2013

Community

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