Experience

Black Press Media

• Canada
• Media and Telecommunications
• 300 - 400 Employee

• Social Media Marketing Manager

  • Jul 2022 - Present

• Social Media Marketing Intern

  • Mar 2022 - Jun 2022



Wise Reader Reading Academy

• Seoul, South Korea

• Administrative Assistant

  • Apr 2021 - Aug 2021

  • Assisted all divisions to provide managerial support for overall business management • Arranged, organized and executed internal company meetings and client meetings • Administered customer relationship through day-to-day basis online and offline communication • Analyzed social engagements on company blog and social media channels to understand target market • Created presentation slides and learning materials using Canva and MS Office • Assisted all divisions to provide managerial support for overall business management • Arranged, organized and executed internal company meetings and client meetings • Administered customer relationship through day-to-day basis online and offline communication • Analyzed social engagements on company blog and social media channels to understand target market • Created presentation slides and learning materials using Canva and MS Office



Honeycomb Cafe

• United States
• Restaurants
• 1 - 100 Employee

• Sales Associate

  • Sep 2017 - Feb 2018

  • Performed house-keeping operation to facilitate daily management of the store • Managed stock by observing and monitoring inventory system • Increased in-store sales by providing outstanding customer service through enthusiastic engagement • Handled customer conflicts by monitoring customer feedbacks and providing reasonable solutions • Performed house-keeping operation to facilitate daily management of the store • Managed stock by observing and monitoring inventory system • Increased in-store sales by providing outstanding customer service through enthusiastic engagement • Handled customer conflicts by monitoring customer feedbacks and providing reasonable solutions



KNS Education

• Seoul, Korea

• Administrative Assistant & Assistant Teacher

  • Jun 2016 - Jun 2017

  • Addressed client inquiries through email and live chat to maintain strong relationships • Lead and coordinated programs for students seeking extra help • Provided operational duties by creating analytical reports using MS Office tools • Conducted industry research to collect analysis on the industry trends • Addressed client inquiries through email and live chat to maintain strong relationships • Lead and coordinated programs for students seeking extra help • Provided operational duties by creating analytical reports using MS Office tools • Conducted industry research to collect analysis on the industry trends



GS Watson

• Seoul, Korea

• Sales Assistant

  • Dec 2015 - May 2016

  • Provided high-level customer service through direct communication with clients • Responded and communicated with foreign customers with fluent English • Increased sales by observing sales trend and by promoting products to clients • Provided high-level customer service through direct communication with clients • Responded and communicated with foreign customers with fluent English • Increased sales by observing sales trend and by promoting products to clients



Lotte Department Store

• Seoul, Korea

• Sales Assistant

  • Jun 2015 - Aug 2015

  • Promoted direct sales through highly engaged interaction with clients • Managed inventory and display of the products • Assisted different departments in managerial operations • Promoted direct sales through highly engaged interaction with clients • Managed inventory and display of the products • Assisted different departments in managerial operations