Youngwoo Song
Customer Development Director at One-World, Inc.- Claim this Profile
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한국어 Native or bilingual proficiency
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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OSHA 30-HOUR OUTREACH
OSHA Safety Training InstituteJan, 2020- Sep, 2024 -
OSHA 30-HOUR TRAINING CONSTRUCTION CERTIFICATE
OSHA Safety Training InstituteJan, 2020- Sep, 2024
Experience
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One-World, Inc.
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United States
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Customer Development Director
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Oct 2021 - Present
Working with One-World allows me the opportunity to help people (which is a passion of mine) by providing life-saving treatments for patients world-wide. Providing our customers with a high level of service that also fits their unique identity. Fully involved in the customer process from beginning to end; from the time an order is placed, received in our warehouse, and then shipped to our customer. As a Customer Development Director, I also take pride in developing existing markets such as, Middle Eastern and APAC Countries. I am excited to be the key point of contact for those areas and I plan to expand our reach to even more of those patients in need. Show less
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Best Supply
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United States
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Wholesale
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1 - 100 Employee
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Assistant Manager
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2020 - 2021
Serving as office liaison and communication czar for customers and vendors. Provided business advice to new restaurant owners and guided patrons in what products or services they need for their restaurant. Assisting walk-in customers by answering questions about product lines and providing solutions to business needs Responsible for creating (50+) daily invoices using QuickBooks software from incoming orders via email and phone systems Designing and updating company website by providing a more modern look with more relevant information Contacting vendors to negotiate pricing and place orders while addressing any concerns with services, products, shipment, etc. Managing vendor list for tracking inventory, placing orders, and stocking of supplies on a bi-weekly basis using QuickBooks Show less
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Server
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2018 - 2020
Served diverse groups of patrons and provided exceptional customer service skills that kept customer engaged with their experience. Encouraged customers to return to the restaurant. Served an estimate of 300 people a day by taking orders, answering questions, preparing food, and passing out orders Provided exceptional customer services and answered diverse questions about menu that led to 10% increase in sales overall Served diverse groups of patrons and provided exceptional customer service skills that kept customer engaged with their experience. Encouraged customers to return to the restaurant. Served an estimate of 300 people a day by taking orders, answering questions, preparing food, and passing out orders Provided exceptional customer services and answered diverse questions about menu that led to 10% increase in sales overall
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Q CELLS USA Corp.
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United States
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Interpreter (Contract)
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2019 - 2019
Hired on contract basis to interpret conversations from Korean to English and vice versa. Worked with top level management to ensure communication was clear and efficient given language barriers. Sat in on meetings to provide oral and written translation services between English and Korean to members as needed Translated written SOPs, reports, and manuals for daily use by staff Hired on contract basis to interpret conversations from Korean to English and vice versa. Worked with top level management to ensure communication was clear and efficient given language barriers. Sat in on meetings to provide oral and written translation services between English and Korean to members as needed Translated written SOPs, reports, and manuals for daily use by staff
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Head Server
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2017 - 2018
Worked directly with management to create marketing and sales strategies, including event planning that improved customer service and sales objectives. Worked directly with management to create marketing and sales strategies, including event planning that improved customer service and sales objectives.
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Bethany Presbyterian Church
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United States
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Religious Institutions
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1 - 100 Employee
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Teacher
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2015 - 2016
Taught Korean and Taekwondo to students within the church on a weekly basis through developing lesson plans and providing practical opportunities for engaged learning. Taught Korean and Taekwondo to students within the church on a weekly basis through developing lesson plans and providing practical opportunities for engaged learning.
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Education
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2014 - 2018
The University of Georgia
Bachelor's degree, Psychology
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