Youmna Abou-Aly

Senior Business Development Manager at AirMatrix
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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Experience

    • Canada
    • Airlines and Aviation
    • 1 - 100 Employee
    • Senior Business Development Manager
      • Jan 2022 - Present

    • Canada
    • Financial Services
    • 1 - 100 Employee
    • Business Development Manager
      • May 2019 - Apr 2021

    • Sales Associate
      • Aug 2018 - May 2019

    • Canada
    • Banking
    • 700 & Above Employee
    • Financial Advisor
      • Jul 2017 - Aug 2018

      - Utilized relationship-building skills in conjunction with a CRM tool to acquire clients and follow-up on leads; resulted in re-establishing a large client-base within two months of moving to a new branch- Analysed statistics regarding the use of digital banking tools within retail branches; used this data to develop and implement a digital strategy aimed at improving the customers’ overall banking experience with the help of technology- Delivered a seamless customer experience to high net-worth individuals by communicating confident, concise, attentive, and articulate investment advice; resulted in establishing and maintaining strong client relationships Show less

    • Customer Service Representative
      • May 2015 - Jun 2017

      - Recognized as top sales representative by demonstrating outstanding interpersonal skills resulting in exceeding sales targets by 100% - Demonstrated strong analytical skills when examining customer profiles through offering customized solutions or products to complement existing services- Awarded ‘exceptional experience’ and ‘likely to increase business’ survey recognitions due to the consistent delivery of tailored customer experience

Education

  • Western University
    Bachelor of Business and Organizational Studies, Honors Specialization in Consumer Behaviour
    2012 - 2016

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