Youmna Abou-Aly
Senior Business Development Manager at AirMatrix- Claim this Profile
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Bio
Experience
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AirMatrix
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Canada
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Airlines and Aviation
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1 - 100 Employee
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Senior Business Development Manager
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Jan 2022 - Present
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NEI Investments
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Canada
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Financial Services
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1 - 100 Employee
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Business Development Manager
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May 2019 - Apr 2021
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Sales Associate
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Aug 2018 - May 2019
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TD
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Canada
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Banking
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700 & Above Employee
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Financial Advisor
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Jul 2017 - Aug 2018
- Utilized relationship-building skills in conjunction with a CRM tool to acquire clients and follow-up on leads; resulted in re-establishing a large client-base within two months of moving to a new branch- Analysed statistics regarding the use of digital banking tools within retail branches; used this data to develop and implement a digital strategy aimed at improving the customers’ overall banking experience with the help of technology- Delivered a seamless customer experience to high net-worth individuals by communicating confident, concise, attentive, and articulate investment advice; resulted in establishing and maintaining strong client relationships Show less
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Customer Service Representative
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May 2015 - Jun 2017
- Recognized as top sales representative by demonstrating outstanding interpersonal skills resulting in exceeding sales targets by 100% - Demonstrated strong analytical skills when examining customer profiles through offering customized solutions or products to complement existing services- Awarded ‘exceptional experience’ and ‘likely to increase business’ survey recognitions due to the consistent delivery of tailored customer experience
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Education
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Western University
Bachelor of Business and Organizational Studies, Honors Specialization in Consumer Behaviour