Cyber Security Trainer and Interpreter(eng to jp, jp to eng)

• Sep 2021 - Present

Software Engineer as Freelancer

• Mar 2021 - Present

Software Engineer

• Oct 2019 - Feb 2021

Team Lead & Adjustment Engineer

• Jul 2017 - Oct 2019

•Led team of over ten other adjustment engineers in installation, troubleshooting & testing of daily semiconductor equipment operations & maintenance (stocker, conveyors, AGV’s, OHT systems) •Exceeded expectations of Fortune 500 clientele, spending 50%+ of time at client sites while providing integration of customized system files & data into their existing IT environments, aligning directly with client’s key metrics & corporate strategic goals •Leveraged mechanical, electrical, programming & high-level mathematical knowledge in day-to-day operations •Interpreted equipment functionalities & identified parts required for projects via AutoCAD drawings •Utilized oscilloscope for analysis of various waveform properties (amplitude, frequency, rise time, time interval) to adjust Power Supply Panels accordingly •Identified any IT networking, architectural & software issues; resolved via editing programming bugs within OHBC software, adjusting wiring networks & further testing of communication levels amongst semiconductor assembly vehicles •Directed engineering team through collaboration & fluency in the Japanese language, allowing for translation to team members not fluent in English •Partnered with site management to build employee schedules & organize timelines on new & existing client projects Show less

ESL Tutor - Japanese

• May 2013 - Jul 2017

•Met with clients one-on-one to initially assess level of language competency from which a personalized learning plan was developed •Maintained record of achievement milestones for each client, providing tangible evidence of effectiveness of individualized learning plans while continuously boosting client confidence •Created weekly checkpoint quizzes, PowerPoint decks, flash cards & conversational practices as added assets to client’s learning toolbox •Average time to reach full fluency took no longer than six months Show less

Sales Associate & Repair Technician

• Jul 2011 - May 2013

•Set an unbeatable degree of customer service excellence by going above & beyond for every client & building strong rapport, resulting in customer loyalty & trust •Thoroughly reviewed all contract & phone plan details with new & existing clients, answering any & all technical questions along the way •Revolutionized marketing strategy by innovating & implementing new marketing campaigns & creating logos for new device releases •Further evolved marketing strategy by designing, managing & maintaining store front displays •Consistently exceeded monthly sales quota by 125%+ •Repaired damaged or defective devices by correcting software defects, replacing broken screens & corroded batteries, etc. Show less