Business Development Manager

• May 2022 - Present

Regional Sales Manager

• Mar 2021 - Dec 2021

Regional Manager Sales - South East Asia & Australia

• Apr 2017 - Sep 2020

Reporting to Global Head of SalesPreparing Regional/Country BudgetFull accountability of P&L for the Region Drive Regional/Country strategy by closely working with Country Managers Negotiating with Partners/Vendors and being single point of contact for the Region.Reviewing Regional expenses and recommending improvements on cost control.Create new Business partnerships

General Manager Sales/Business Development - GCC

• Jun 2013 - Mar 2017

Responsible for USD 2 million Sales for Travel services for Vasco GlobalIntroduce new line of Business (VAS) within regions.Ensure to maintain sustainability of products & services Explore and Setting up new Business locations Responsible for each country Travel P&LProject Manager for Vasco China Key Achievements,Achieving GOP Target for Year 2016Achieving target for setting up new businesses in 2014/15 (UAE, KSA, Singapore & Sri Lanka)Signed up Global/Regional deals with renowned Service Partners (Global Blue/Flexible Autos/AIG/Zurich/AXA etc) Show less

Brand Manager - UAE

• Aug 2009 - Jul 2013

Responsible for creating a lasting impression among consumers and improving product sales and market share for the company by monitoring market trends, competitor activities, oversees advertising and marketing activities to ensure the right message is delivered for the product.Analyzed how brand is positioned in the market and planned consumer activities to generate footfall across sales channels Planned brand strategies into brand plans, brand positioning and go-to-market strategiesMonitored brand performance, cost and price parameters, market applications and sales estimatesMeasured and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)Coach the team and get the best from everyoneMonitor market trends, research consumer markets and competitors’ activities to identify opportunities and key issuesOversee marketing and advertising activities to ensure consistency with product line strategyMonitor product distribution and consumer reactionsAnticipate bottlenecks and workaround methods Brainstorm new and innovative growth strategies with partners Show less

Account Manager - UAE

• Jan 2007 - Jul 2009

Responsible for obtaining and maintaining long term key customers by comprehending their requirements and building strong relationships with strategic customers by identifying needs and requirements to promote company’s products.Develop trust relationships with a portfolio of major clients to ensure they do not turn to competitionAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Show less

Area Sales Manager

• Mar 2003 - Dec 2006

Managed chain of Mobile Retail stores in UAE by ensuring sales are met as per company Budget. Managing, training and motivating existing sales team to drive revenue growthRegular Sales visit to ensure all stores are up to dateDevelop and manage efficient distribution networks for salesDevelop efficient and creative sales and marketing strategies for the assigned territory and target setting for the sales teamCollecting customer and market feedback and reporting the same to the organizationMonitoring sales team performance, analyzing sales data, periodical forecasting and reporting to Head of Sales Show less

Branch Manager

• Jan 1995 - Mar 2003

Accountable for day-to-day operations of the branch and assisting Head of Sales with managerial, and administrative functions. Maintains communication between staff and co-departments . Provides support, guidance, and training to staff. Maintained communication between the branch and management by preparing daily, weekly, and month-end reports regarding operations and productivity. Formulated recommendations and provides feedback to management regarding operational policies and procedures. Monitored office activity, including number of transactions, customer foot fall, sales volume etc. Maintained knowledge of products and services in order to efficiently train and motivate staff to cross-sell. Provided training to staff in regard to operations and policies. Scheduled, supervises, and motivates branch staff in an effort to maintain optimal member service satisfaction levels. Coached staff to fulfill business plan goals. Assisted in evaluating staff’s work performance by helping to prepare and deliver annual reviews and performing coaching sessions. Monitored quality of service for members, and ensures that employees are maximizing opportunities to sell products. Assisted in managing the security and safety of the branch, by analyzing security and safety policies and procedures. Alerts staff of any changes. Assisted in the interviewing, hiring and training of new staff members. Show less