Yordanka D.
Customer Solutions Specialist at In Your Hands- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Sofia, Sofia City, Bulgaria, BG
Languages
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Bulgarian Native or bilingual proficiency
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English Professional working proficiency
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Russian -
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German Elementary proficiency
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Experience
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In Your Hands
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Bulgaria
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Professional Training and Coaching
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1 - 100 Employee
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Customer Solutions Specialist
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Nov 2022 - Present
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Music Therapist
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Jul 2013 - Present
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Scientific Knowledge Services
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Switzerland
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Research Services
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1 - 100 Employee
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Country manager for Bulgaria and Moldova
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Nov 2019 - Oct 2022
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Librarian-Expert
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Sep 2015 - Jul 2019
Main Responsibilities:• Head of the customer services• Maintaining a customer database• Reference and information services• Cataloging• Preparation of educational materials for library services - brochures, videos• Creation and maintenance of the library's Facebook page• Participation in all other library activities
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Librarian
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Apr 1999 - Sep 2015
Main Responsibilities:• Customer services• Maintaining a customer database• Reference and information work• Participation in the project to create an electronic catalogue of the libraryetc.
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Education
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2018 - 2019
SoftUni Digital
Digital Marketing -
2010 - 2012
National Academy of Music"Pantcho Vladigerov"
Master's Degree, Music Therapy/Therapist -
1994 - 1997
Sofia University St. Kliment Ohridski
Master's Degree, Library and Information Science
Community
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