Business Analyst

• May 2017 - Present

IT Manager

• Nov 2009 - Apr 2017

- Leading the team of IT system administrators and experts;- Personally responsible for the specialized software containing data for the insured persons in the company;- Supporting the Accounting, Investment and Risk Department with the use of their specialised software;- Administering Linux-based Oracle database, Novell-based network and Windows-based workstations;- Security manager, responsible for ISO/IEC 27001:2013 certification of the company;- Acting as a Business Analyst for all kinds of reports necessary for the management of the company;- Deep knowledge of Actuary matter in the field of Pension insurance;- Deep knowledge of Bulgarian pension insurance legal framework;- Working in close relationship with the Bulgarian Financial Supervision Commission (www.fsc.bg), the National Revenue Agency (www.nap.bg) and the National Social Security Institute (www.nssi.bg) with regard to pension insurance model implemented in Bulgaria;- Member of the Information Technology Committee at the Bulgarian Association of Supplementary Pension Security Companies (BASPSC).

Monitoring Engineer of Enterprise IT Systems

• Oct 2013 - May 2014

Main Responsibilities:- Solution design of management systems;- Project management;- Deployment and administration of HP monitoring software.I was on several business trips to Nigeria for implementation of monitoring software on two of our clients - a telecom (Etisalat NG) and a bank institution (Access Bank NG). In both projects I had responsibilities in all the fields of the work agreed in the signed projects' scope with the exception of the financial one - collecting all needed data, implementing and configuring the software, training the team that will use it. I had to make presentations on the software functionalities for some local customers.

Business Application Analyst

• Aug 2009 - Nov 2009

- Managing the business processes of gas stations situated in Bulgaria (around 60) - remote administration, configuration and generating different type of reports needed for the managers of the company;- Supporting the system administrator in Microsoft platform tasks. - Managing the business processes of gas stations situated in Bulgaria (around 60) - remote administration, configuration and generating different type of reports needed for the managers of the company;- Supporting the system administrator in Microsoft platform tasks.

Authorisation centre specialist

• Dec 2007 - Aug 2009

Transcard Financial Services EAD (TFS) is a payment institution licensed by the Bulgarian National Bank and included in the Public register of licensed payment institutions.Main responsibilities:- Working with the specialised software and hardware needed for card payments in Bulgaria;- Software and hardware support of Microsoft-based servers;- Deep knowledge of card payment principles. Transcard Financial Services EAD (TFS) is a payment institution licensed by the Bulgarian National Bank and included in the Public register of licensed payment institutions.Main responsibilities:- Working with the specialised software and hardware needed for card payments in Bulgaria;- Software and hardware support of Microsoft-based servers;- Deep knowledge of card payment principles.

IT Expert

• Jun 2004 - Jul 2007

The Financial Supervision Commission is the regulatory and supervisory body of the non-banking financial sector, i.e. of the capital market, the insurance market, the health insurance market and the pension insurance market in Bulgaria.Main responsibilities:- Hardware and software support of the FSC's employees;- Administration of Microsoft-based servers and workstations;- Administration of specialised software developed for the FSC necessary for everyday supervision tasks;- Part of the team responsible for development and support of the public register of supervised entities of the FSC.