Experience

Paxitel

• Australia
• Telecommunications
• 1 - 100 Employee

• Sales Coordinator

  • Apr 2022 - Present



24-7 Intouch

• Canada
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Oct 2020 - Jun 2021



Customer Frontline Solutions

• Philippines
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Digital Customer Care Representative

  • Aug 2020 - Oct 2020

  Resolve billing complaints and inquiries via email. Resolve billing complaints and inquiries via email.



TeleTech Philippines

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Support Specialist/ Sales

  • Apr 2019 - Jun 2020

  Assisting guest about their billing inquiries and complaints. We are also offering change of retailers, up selling. Assisting guest about their billing inquiries and complaints. We are also offering change of retailers, up selling.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative/Collection Specialist/ Skip Tracing

  • Aug 2014 - Jul 2018

  Analyze data by collecting and monitoring of customers accounts. We are also responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency Analyze data by collecting and monitoring of customers accounts. We are also responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2012 - Mar 2014

  Resolve customer inquiry about the registration of their accounting software. Resolve customer inquiry about the registration of their accounting software.