Experience

VIEWORKS

• South Korea
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Planning Manager

  • Jan 2019 - Present

  ∙ Serving as strategic planning manager to conduct market research∙ Created market assessment reports, including technology trends, M&A, and FDA approval status∙ Conducted domestic consumer survey and conjoint analysis prior to new product development∙ Wrote partnership proposals in search of new business opportunities ∙ Serving as strategic planning manager to conduct market research∙ Created market assessment reports, including technology trends, M&A, and FDA approval status∙ Conducted domestic consumer survey and conjoint analysis prior to new product development∙ Wrote partnership proposals in search of new business opportunities



LG Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Sales Management Intern

  • Aug 2018 - Sep 2018

  ∙ Served as B2C sales intern to develop strategies to grow market share∙ Monitored various channels of distribution and demonstrated commitment to customer service, adding new customers while maintaining premium service levels with existing accounts ∙ Served as B2C sales intern to develop strategies to grow market share∙ Monitored various channels of distribution and demonstrated commitment to customer service, adding new customers while maintaining premium service levels with existing accounts



Embassy of the United States, Seoul

• South Korea
• 1 - 100 Employee

• Customer Service Intern

  • Jan 2017 - Jun 2017

  ∙ Took a lead on ongoing interaction with american customers - attending direct interviews as a clerk and providing information about the daily application for passports, reports of birth, and notary; taking inbound and outbound emails/calls∙ Performed as supporting specialist if any urgency arises in the territory of customers – solved citizens' death, arrest and missing cases through engagement with police, detention centers, hospitals and morgues ∙ Took a lead on ongoing interaction with american customers - attending direct interviews as a clerk and providing information about the daily application for passports, reports of birth, and notary; taking inbound and outbound emails/calls∙ Performed as supporting specialist if any urgency arises in the territory of customers – solved citizens' death, arrest and missing cases through engagement with police, detention centers, hospitals and morgues



Yonsei Institute of North Korean Studies

• PR Intern

  • Jul 2016 - Dec 2016

  ∙ Performed literature research for assisting the publication of internal newsletter and dissertations, such as ∙ Spearheaded as the representative with delivery of news to journalists∙ Managed the organization of international conferences by sending invitations and managing guests and liaison ∙ Performed literature research for assisting the publication of internal newsletter and dissertations, such as ∙ Spearheaded as the representative with delivery of news to journalists∙ Managed the organization of international conferences by sending invitations and managing guests and liaison