YongSheng Gwee
Senior Pharmacist (Outpatient Pharmacy Operations) at National Skin Centre- Claim this Profile
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Bio
Credentials
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Financial Conflicts of Interest
CITI Program, A Division of BRANYDec, 2020- Oct, 2024 -
Conflicts of Interest
CITI Program, A Division of BRANYDec, 2020- Oct, 2024 -
Biomedical Research - Basic/Refresher
CITI ProgramJun, 2021- Oct, 2024
Experience
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National Skin Centre
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Singapore
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Hospitals and Health Care
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1 - 100 Employee
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Senior Pharmacist (Outpatient Pharmacy Operations)
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Nov 2020 - Present
- Assist in the outpatient pharmacy operations (e.g. prescription processing, patient education, inventory management) and the corresponding performance, quality, and value-based indicators - Supervise the outpatient pharmacy team and manage pharmacists' rosters and allocation/scheduling of duties in collaboration with relevant stakeholders (e.g. pharmacy technician executive) - Assist in the continuous improvement of clinical quality, medication safety, and operational efficiency in outpatient pharmacy - Handle medical and drug enquiries from healthcare professionals, patients, and members of the public - Investigate and manage medication-related incidents in outpatient pharmacy - Assist in the management of patient safety, quality improvement, and clinical quality standards in pharmacy department and the corresponding activities (e.g. ERM/CRM, PSQI indicators/audits) - Supervise the medication delivery services and manage its team of staff - Handle research drugs and sample drugs in outpatient pharmacy - Participate in the clinical education of students, trainees, and healthcare professionals - Provide safe and accurate dispensing and comprehensive medication counseling to patients and caregivers - Perform medication reviews and interventions to prevent and/or resolve medication-related problems with appropriate therapeutic recommendations to enable cost-effective medication therapy - Conduct sales of Pharmacy Only Medications with assessment and advice for their correct and appropriate use - Participate in relevant patient care and inter-professional team-based care activities - Participate and support quality improvement projects and patient safety initiatives - Assist in planning of Allied Health Day 2022 - Handle administrative tasks in pharmacy department (e.g. monthly reports, pharmacy staff meetings) Show less
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KK Women's & Children's Hospital
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Hospitals and Health Care
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100 - 200 Employee
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Pharmacist I (Outpatient Pharmacy, Pharmacy Informatics)
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Jun 2016 - Nov 2020
As a Pharmacy Informatics Specialist:- Set up and maintained medication prescribing and pharmacy systems.- Collaborated with vendors and stakeholders to propose, test, and deploy enhancements to medication prescribing and pharmacy systems.- Managed and collaborated with stakeholders in Singhealth Pharmacy Billing Migration project to move pharmacy billing from pharmacy system to patient accounting systems.- Active member of the Pharmacy Medication Safety and Hospital Informatics Committees.- Represented the pharmacy department in the hospital IT system downtime committee to review downtime workflow and to conduct regular downtime audits.- Generated various pharmacy Key Performance Indicator (KPI), bill reconciliation, and financial reports.- Assisted with data extraction for drug utilization reviews.- Assisted with supervision of IT PT.- Participated in annual stocktake for Pharmacy Automation section.- Conducted pharmacy systems orientation and training for all new pharmacy staff.- Conducted continuing professional education sessions for pharmacists.- Engaged in QI project to plan and set up dose rounding of oral antibiotics in medication prescribing system so as to facilitate ease of prescribing and administration for pediatric patients. This was also accepted for poster presentation at SHMC 2019. Show less
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Pharmacist II (Outpatient Pharmacy, Pharmacy Informatics)
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May 2014 - Jun 2016
As an Outpatient Pharmacist:- Reviewed medical prescriptions and dispensed medications accurately to patients and/or caregivers.- Performed specialized counseling for asthma, epilepsy, oral contraceptive and dermatology.- Performed medication reconciliation for patients with chronic conditions to identify drug-related problems.- Assisted in the provision of courier service for prescription medications.- Conducted antenatal class to educate pregnant mothers on safe use of medications during pregnancy and breastfeeding.- Preceptor for pre-registration pharmacists and polytechnic students.- Assisted in the development of training curriculum and preparation of training materials on e-learning platform for pre-registration pharmacists.- Mentored pharmacy technicians (PTs) undergoing in-house PT dispensing course.- Initiated and devised medication administration forms for complicated dosing regimens using Microsoft (MS) Excel to aid patients’/caregivers’ understanding and ensure medication adherence.- Spearheaded QI project to create extemporaneous orders recording form using Visual Basic for Applications (VBA) in MS Excel to replace handwritten documentation so as to improve efficiency and communication within outpatient pharmacy, which was accepted for poster presentation at Singapore Healthcare Management Congress (SHMC) 2019.- Created form using VBA in MS Excel to facilitate outpatient pharmacy team in tracking prescriptions received from Specialist Outpatient Clinics. Show less
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Pre-Registration Pharmacist
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Jun 2013 - Mar 2014
- Completed 9 months of pre-registration training in outpatient and inpatient pharmacies, as well as oncology pharmacy, total parenteral nutrition, drug information service, and purchasing - Completed 9 months of pre-registration training in outpatient and inpatient pharmacies, as well as oncology pharmacy, total parenteral nutrition, drug information service, and purchasing
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Pharmacy Intern
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May 2012 - Jun 2012
Completed 6 weeks of pharmacy preceptorship in a hospital setting Completed 6 weeks of pharmacy preceptorship in a hospital setting
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Guardian Singapore
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Singapore
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Retail
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100 - 200 Employee
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Pharmacy Intern
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Jun 2011 - Jul 2011
Completed 6 weeks of pharmacy preceptorship in a community setting Completed 6 weeks of pharmacy preceptorship in a community setting
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Chung Cheng High School (Main)
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Singapore
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Education Administration Programs
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1 - 100 Employee
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Relief Teacher
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Jan 2009 - Jun 2009
- Taught English for 2 classes of Secondary 3 students for 6 months - Taught English Literature for 3 classes of Secondary 1 students for 3 months - Assisted in the supervision of CCHMS Basketball Boys and Girls teams - Taught English for 2 classes of Secondary 3 students for 6 months - Taught English Literature for 3 classes of Secondary 1 students for 3 months - Assisted in the supervision of CCHMS Basketball Boys and Girls teams
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Education
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2009 - 2013
National University of Singapore
Bachelor of Science (Pharmacy), Honours (2nd Upper), Pharmacy -
2005 - 2006
Victoria Junior College
GCE A Levels (General Paper, Biology, Chemistry, Physics, Mathematics)
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