Experience

iCar Asia Limited

• Malaysia
• Internet Publishing
• 1 - 100 Employee

• Regional Sales Manager

  • May 2021 - Present

  • Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews, preparing and completing action plans• Establishes sales objectives by creating sales plan for districts in support of national objectives• Meet regional sales financial objectives by forecasting requirements, preparing an annual, quarterly and monthly budget, scheduling expenditures, analyzing variances, initiating corrective actions• Maintains and expands customer base by counselling district sales representatives, building and maintaining rapport with key customers, identifying new customer opportunities• Accomplishes sales and organization mission by completing related results as needed• Reviewing regional expenses and recommending improvements• Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, development of sales members



Kensington Green Specialist Centre

• Malaysia
• Hospitals and Health Care
• 1 - 100 Employee

• Business Development Manager

  • Sep 2019 - Mar 2021

  • Identify sales prospects and leads, pitching and selling medical services• Maintain good relationships with customers and users• Contact potential clients to establish rapport and arrange meetings• Plan and oversee new marketing initiatives• Improve profitability through careful strategic planning and positioning in the appropriate markets• Ensure all coordination information is up to date• Attend conferences, seminar and industry events• Train personnel and helping team members develop their skills• Discuss promotional strategy and activities with the Managing Director of the hospital• Build long-term relationships with new and existing customers• Identifying and mapping business strengths and customer needs• Meet with customers/clients’ face to face or over the phone• Increase client base• Seek ways of improving the way the business operates• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations• Contribute to the reputation of the organization by entering and achieving awards• Provide management with feedback• Manage client accounts



Sincere IVF (M) Sdn Bhd

• Operations Manager

  • Oct 2017 - Sep 2019

  • Oversees daily functioning of a healthcare center• Supervise and evaluate healthcare facility staff• Ensure the confidentiality and integrity of the healthcare facility• Responsible for the day to day operations of the facility and secure the financial stability of the establishment• Creates reports that convey the daily logistics and the long-term impacts of these daily logistics on the healthcare facility• Ensure patient satisfaction by cultivates an efficient and safe environment• Replace failing and outdated equipment and maintain adequate amounts of healthcare supplies• Collect significant data and use the data to improve patient care• Fostering strong communication across medical staff and non-medical staff• Develop, lead and execute purchasing strategies• Craft negotiation strategies and close deals with optimal terms• Partner with stakeholders to ensure clear requirements documentation • Forecast price and market trends to identify changes of balance in buyer-supplier power• Perform cost and scenario analysis, and benchmarking• Seek and partner with reliable vendors and suppliers• Determine quantity and timing of deliveries • Monitor and forecast upcoming levels of demand • Investigating and solving customers’ problems, which may be complex or long-standing• Improving customer service procedures, policies and standards for the company• Training staff to deliver a high standard of customer service• Take the extra mile to engage customers



Emerald Signature (M) Sdn Bhd

• Business Development Manager

  • Aug 2013 - Oct 2017

  • Undertakes analysis of the Food and Beverage market and the local client base to identify current issues and opportunities• Works with Partners to create and implement an effective BD plan with clearly defined revenue targets• In line with the BD plan, generates a team revenue target through proactive origination/ lead generation• Working with Head of Food & Beverage and relevant partners, generates a definitive sales pipeline through the identification of 'active' targets and key clients• Manages a process to use national sales pipeline reports to drive activity in the partner/ director group, and to champion and communicate the contents of the pipeline (targets and key clients) to the wider teams• Manages a process to use national sales pipeline reports to drive activity in the partner/ director group, and to champion and communicate the contents of the pipeline (targets and key clients) to the wider teams• Undertakes detailed research on 'active targets' and 'key clients' to identify business issues and potential needs/opportunities• Generates sales leads and meetings from the active target list using targeted and relevant communication with key prospects - employing central and local campaigns/ hooks• Attends and is able to lead new business meetings with clients and targets• Represents the firm at both internal and external marketing/ networking events to support the promotion of the firm's services• Checking customer’s credit ratings with banks• Setting up the terms and conditions of a loan• Timely and effective collection of all debts and customers payments• Negotiating re-payment plans• Maintaining contact with clients to ensure invoices are clear for payment• Resolving queries both internally and externally around outstanding invoices• Posting and allocating daily receipts to accounting systems• Providing accounts information to internal departments



Co-Wise Resources (M) Sdn Bhd

• Marketing Manager

  • Jul 2004 - Jul 2013

  • Currently lead a cross-functional team in setting marketing strategic direction for land development and F & B categories.• Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures • Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change• Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share• Organized launch celebrations and generate vendor interest in new products