Yong Sook Fong, ChM.

Operations Manager at Flexsys
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
MY
Languages
  • English Full professional proficiency
  • Mandarin Native or bilingual proficiency
  • Malay Full professional proficiency
  • Cantonese Professional working proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Michael De Maegt

I worked for the first time with Yong while working as Product Director at Eastman. From the first contact on, I was impressed by her openness, factual and pragmatic approach in solving challenges and running projects. Her excellent listening skills and customer orientation allow her to focus on what really makes a difference in the market. Yong is a strong leader able to make things happen in the most difficult situations. If you need stuff done, she is the person you want to contact.

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Lean Six Sigma Green Belt (ICGB)
    Eastman Chemical Company
    Aug, 2019
    - Oct, 2024
  • Kepner-Tregoe (Problem Solving Decision Making)
    Eastman
    Jan, 2016
    - Oct, 2024
  • Licentiateship (Malaysian Institute of Chemistry)
    Malaysian Institute of Chemistry
    May, 2014
    - Oct, 2024

Experience

  • Flexsys
    • United States
    • Chemical Manufacturing
    • 200 - 300 Employee
    • Operations Manager
      • Aug 2022 - Present

      Tire additives business divestiture of Eastman Chemical Company - HOD for Crystex (Insoluble Sulfur - IS, Tire Additive business) Manufacturing department and a member of the Site Leadership Team reporting to Site Manager - Leading a team of 50 employees comprising Engineers, Specialists and Operators responsible in producing first class quality product safely and reliably - Site committee for Site Leadership Team, Management of Change, Process Safety, Safety, Health and Environmental - Continuous improvement in operations excellence with close collaboration with Technology, Quality, Technical, Supply Chain and Application Development team - Led and successfully achieved business goals timely on process campaign for quality enhancement and rate improvement with support from agile and adaptable cross-functional global team - Developing identified talents via training matrix program for career advancement - Internal auditor for ISO 9001, 45001, 14001 - Participate in customer audits and ISO compliance audits (9001, 45001 and 14001) - Manage special customer requirements with quality team for customer satisfaction - Drive investigation for safety, quality, manufacturing, mechanical and electrical related issues with effective execution of corrective/preventive actions - Involve in capital project for plant and facilities improvement via identification of bad actors from KPI evaluation

  • Eastman
    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Operations Manager
      • Oct 2019 - Jul 2022

      - HOD for Crystex (Insoluble Sulfur - IS, Tire Additive business) Manufacturing department and a member of the Site Leadership Team reporting to Site Manager- Led a team of 50 employees comprising Engineers, Specialists and Operators responsible in producing first class quality product safely and reliably- Site committee for Site Leadership Team, Management of Change, Process Safety, Safety, Health and Environmental- Led and successfully achieved business goals timely on process trials for quality enhancement, rate improvement and innovative product development in a fast changing market environment with support from agile and adaptable cross-functional global team - Participated in operations transformation involving organization restructuring- Participated in Eastman business divestiture in becoming new Flexsys standalone company- Led the face-to-face discussion with customer for improvement opportunities - Developed identified talents via training matrix program and successfully promoted - Developed improvement plan for low performers with scheduled coaching sessions - Internal auditor for ISO 9001, 45001, 14001 and cGMP- Participated in customer audits and ISO compliance audits (9001, 45001 and 14001) and all compliances met- Managed special customer requirements with quality team for customer satisfaction - Drove investigation for safety, quality, manufacturing, mechanical and electrical related issues with effective execution of corrective/preventive actions- Involved in capital project for plant and facilities improvement via identification of bad actors from KPI evaluation- Involved in major plant turnaround with daily toolbox meeting and progress status meeting

    • Quality Control Team Lead
      • Feb 2019 - Sep 2019

      - HOD for QC lab department and a member of the Site Leadership Team reporting to Site Manager- Led a team of 16 QC employees supporting lab analysis for 4 plants from 3 product lines- Chemist for the site in supporting lab scale study and providing analytical advices- Internal auditor for ISO 9001, 45001, 14001 and cGMP- Developed identified talents via training matrix program and successfully promoted - Developed improvement plan for low performer with scheduled coaching sessions and the employee back on track from partially to fully meeting expectation- Represented Kuantan lab to speak at Eastman Global Innovation Summit in Kingsport, Tennessee, USA- Visited labs in the USA for collaboration and implementation of good laboratory practices, technology and innovation sharing- Implemented 5S to enhance safety and housekeeping of the lab to a higher standard with collaboration from US, China and Singapore teams with the goal to instill right culture and mindset for safety- Qualified critical raw materials from new suppliers via analytical assessment and plant scale trial to ensure business continuity

    • QC Lead
      • Apr 2018 - Jan 2019

      - Led a team of 12 QC employees supporting lab analysis for 4 plants from 3 product lines- Chemist for the site in supporting lab scale study and providing analytical advices- Internal auditor for ISO 9001, 45001, 14001 and cGMP- Implemented 5S to enhance safety and housekeeping of the lab to a higher standard with collaboration from US, China and Singapore teams with the goal to instill right culture and mindset for safety- Successfully set up new lab analytical capability for Copolyester Tritan project including lab technicians training, test procedures development, new analytical tests set up, gage R&R and round robin- Supported non-routine lab analysis for new raw material qualification, plant troubleshooting, process optimisation/improvement, and customer complaint- Collaborated with worldwide lab team for sharing good practices, communicating status and comparing data to ensure reliable and accurate quality results across the globe

    • QA/QC Representative
      • Oct 2015 - Apr 2018

      - Set up new lab analytical capability for 2 new manufacturing lines (Polyvinyl Butyral - PVB & Next Generation Insoluble Sulfur - IS) including procuring new lab instruments, commissioning/calibrating lab instruments, training lab technicians and developing test procedures all with Value Stream Mapping, Lean Six Sigma, Kepner-Tregoe, gage R&R and round robin techniques - Led the new Centralised Lab facilities project (construction, punch list check-out, commissioning, calibration, verification and operational) for site integration from acquisition of Solutia by Eastman by integrating existing labs from Copolyester and Legacy IS, and by adding new analytical capability for PVB & Next Generation IS- Evaluated and qualified new suppliers for direct and indirect raw materials with close collaboration with Procurement team- Led the technical evaluation for procurement of new analytical instruments by challenging the status quo of following the exact same brand/model as other established lab, but targeted brands with local support and equivalent instrument capability at a reasonable cost which eventually added value for long term- Participated as a core startup team member in PVB & IS plant commissioning & startup project comprising local-multidisciplinary and expatriate-cross-functional team members across the globe from chemical, mechanical, electrical, automation, analytical and production. Plants were successfully startup and products were commercialised - Participated in setting up SAP for new PVB and IS manufacturing- Participated in the successful effort of obtaining ISO 9001:2015 certification for new PVB manufacturing

  • ExcelVite Sdn Bhd
    • Malaysia
    • Biotechnology Research
    • 1 - 100 Employee
    • Senior Quality Control & Research Chemist
      • May 2013 - Sep 2015

      Formerly known as Carotech Berhad (subsidiary of Hovid Berhad)Manufacturing of API (Active Pharmaceutical Ingredient) and Biodiesel- Led a team of 11 Lab Assistants - Responsible for 2 laboratories accreditted with ISO 17025 and cGMP. Received Lab Excellence award annually from Malaysian Institute of Chemistry- Maintained (calibration & verification), troubleshooted, rectified analytical instruments and ensured timely release of quality results for production process- Involved in method validation and verification - Involved in investigation of out of specification (OOS), out of trend (OOT), non conformance report (NCR) and corrective action & preventive action (CAPA)- Collaborated with Process Engineers for process improvement in product development, quality and yield improvement. Techniques including adsorption-desorption, crystallisation, granulation, acidulation, solvent extraction, saponification, transesterification, acid esterification- Provided training for Lab Assistants to ensure continuous personnel development - COA issuance for the customers as a Registered Chemist Achievements:- Decolorisation of oil product with adsorbents from activated carbon and bleaching earth for cosmetic grade product- Optimised short path distillation process that improved quality & yield- Replaced conventional agitation with ultra-sonication for transesterification reaction - Replaced conventional catalyst - alcohol with lipase for reaction

    • Quality Control & Research Chemist
      • Nov 2009 - Apr 2013

      Formerly known as Carotech Berhad (subsidiary of Hovid Berhad)Manufacturing of API (Active Pharmaceutical Ingredient) and Biodiesel- Quality control for raw materials, in process, and finished product which involved bulk vessels and road tankers- Analytical instrumentation capability including GC, GC headspace, HPLC, UV-Vis spectrophotometer, Tintometer, Karl Fischer, NIR, pH meter, densitometer and Thermo-reactor- Participated in US-FDA audit in 2012- Managed Lab Assistants - Procedure development and revision

  • Ipoh General Hospital
    • Ipoh, Perak, Malaysia
    • Pathology Lab Trainee
      • Oct 2008 - Dec 2008

      Scope of internship : Histopathology, Cytology, Haematology, Microbiology, Blood bank, and Biochemistry departments Scope of internship : Histopathology, Cytology, Haematology, Microbiology, Blood bank, and Biochemistry departments

Education

  • Malaysian Institute of Chemistry
    Registered/Certified Chemist, Chemistry
    2014 - 2014
  • Universiti Tunku Abdul Rahman (UTAR)
    Bachelor of Science (Honours), Biochemistry
    2007 - 2009
  • Nan Hwa Secondary School
    Malaysian Higher School Certificate (STPM), Pre-University
    2004 - 2005

Community

You need to have a working account to view this content. Click here to join now