Experience

ANEW Hotels & Resorts

• South Africa
• Hospitality
• 100 - 200 Employee

• Central Reservations Officer

  • Jul 2023 - Present



INATHI PEST CONTROL

• South Africa

• Administrative Assistant

  • Aug 2020 - Mar 2023

  • Plan and coordinate administrative procedures and systems and devise ways to streamline processes • Manage schedules and deadlines • Drafting quotations and invoicing • Preparation and submission of tender documents • Assist customers with requests and enquiries • Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints • Monitor costs and expenses to assist in budget preparation • Organize and supervise other office activities (renovations, event planning etc.) • Ensure staff adhere to policies and regulations • Keep abreast with all organizational changes and business developments Show less



Jumbo Clothing

• South Africa
• Retail Apparel and Fashion
• 100 - 200 Employee

• Buyers Assistant

  • Jul 2018 - Feb 2020

  Buyers Assistant: • Administration of all products and Orders placed by Buyers • Product and Order control checks to ensure data integrity • Follow up on Outstanding Orders and report to Buyers • Compile competitive pricing reports • Sign off product deliveries against Buyer’s order specifications • Sign off on product quality using sample received from Warehouse • Sample follow ups with suppliers • Compile review outcome document • Timeous feedback to relevant persons on store and customer enquirers Order Clerk: • Capture Orders • Request kimbles • Arrange Courier to pick up kimbles • Sign Off Samples • Sort Sample Room • Attend to Suppliers telephonically and via E-mail • Follow Up on Outstanding Orders • Filling • Access Buyer’s Sheet on Excel Show less



Build-Inn

• India
• Construction
• 1 - 100 Employee

• Receptionist, Creditors Admin, Debtors Admin

  • Apr 2015 - Jun 2018

  • Switchboard Operator • Screening calls to members • Reconciling of creditors • Sales • Operating the till • Drafting Quotations • Creating Sales Orders on system • Capturing and updating clients on system • Updating product codes • Ordering of stock on system • Switchboard Operator • Screening calls to members • Reconciling of creditors • Sales • Operating the till • Drafting Quotations • Creating Sales Orders on system • Capturing and updating clients on system • Updating product codes • Ordering of stock on system



Premier Hotels & Resorts

• South Africa
• Hospitality
• 200 - 300 Employee

• Reservations Agent

  • Sep 2012 - Mar 2015

  • Capture bookings (CRES and Optima System) • Preparing correspondence accurately and filing timeously • Deal with Online Travel Agencies • Forwarding of correspondence to relevant properties for daily handover as per procedure • Check charges/invoices from booking engines • Draft quotations and pro-forma invoices • Provide clients with accurate information about the properties • Receive and sort mail, deliveries & faxes • Screen and direct calls to appropriate persons • Update and maintain databases • Deal with e-mail and online enquiries Show less



African Pride Melrose Arch Hotel

• Johannesburg Area, South Africa

• Front Desk Receptionist

  • Feb 2008 - Jul 2008

  • Creating Guests Reservations (Opera System) • Welcoming guests and registering then on arrival • Guest Rooming • Operate the switchboard • Handling of float • End of day banking • Maintain Reception Area • Creating Guests Reservations (Opera System) • Welcoming guests and registering then on arrival • Guest Rooming • Operate the switchboard • Handling of float • End of day banking • Maintain Reception Area



Court Classique Suite Hotels

• Pretoria, Gauteng, South Africa

• Front Office Receptionist and Restaurant Hostess

  • Sep 2007 - Jan 2008

  • Creating Guests Reservations (Opera System) • Checking in and out guests • Handling of float • End of day banking • Maintain Reception Area • Welcoming and sitting of guests (Restaurant) • Learning the menu • Liasing with the Chef for special orders • Ensuring guests are receiving the out of the world experience • Waitressing • Maintaining good hygiene standards • Creating Guests Reservations (Opera System) • Checking in and out guests • Handling of float • End of day banking • Maintain Reception Area • Welcoming and sitting of guests (Restaurant) • Learning the menu • Liasing with the Chef for special orders • Ensuring guests are receiving the out of the world experience • Waitressing • Maintaining good hygiene standards



Carnival City Casino & Hotel

• Johannesburg Area, South Africa

• In-Service Trainee

  • Apr 2006 - Jan 2007

  • Preparation, cooking and serving of food • Ensuring the correct storage and disposal of food items • Maintaining good health hygiene standards in the kitchen • Stock Taking • Assist in managing food costing and inventory • Payroll Administrator • Assisting the Head Chef with Rostering • Taking orders from guests • Serving meals • Cashiering and Bartending • Performing any duties assigned to me. Operations Trainee (Hotel) FRONT OFFICE • Checking in & out guests (Fidelio System) • Cashiering • Reservations (Fidelio System) • Rostering HOUSEKEEPING • Cleaning & Verifying guest rooms • Stock Control • Rostering Show less