Yonela Innocent Nombaba

Dialer Manager at Consumer Friend
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Contact Information
us****@****om
(386) 825-5501
Location
Durban Metropolitan Area, ZA
Languages
  • isizulu,isixhosa and english -

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Bio

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Experience

  • Consumer Friend
    • South Africa
    • Consumer Services
    • 1 - 100 Employee
    • Dialer Manager
      • Sep 2022 - Present

    • Dialler Administrator
      • Jul 2019 - Sep 2022

  • Debt-IN
    • South Africa
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Dialler Administrator
      • Jan 2016 - Jul 2019

      -Exporting Leads.-Managing agents handle time.-Reporting to Team Managers.-Using Realconnect Dialer to manage campaigns.-Analysing stats and recommendations dialing time to maximise contact.

    • IT Support Technician
      • Jun 2015 - Jan 2016

      General IT support . Support to team managers, support with reports. Capture payments using excalibur software andGeneral maintenance of software.

  • Harambee Youth Employment Accelerator
    • South Africa
    • Philanthropic Fundraising Services
    • 400 - 500 Employee
    • Second year
      • Feb 2015 - Apr 2015

      Training Training

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Bachelor's degree, Computer Science
    2019 - 2022
  • Walter sisulu university
    Bsc physiology, Medical science
    2012 - 2015
  • Think360
    Querying Sql

Community

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